Sales Associate - Alderwood Mall

PACSUN•Lynnwood, WA

14d•$16 - $18•Onsite

About The Position

Pacsun is seeking a Sales Associate to help deliver an engaging, positive, and authentic customer experience while representing the Pacsun brand and supporting store sales and operations. The role focuses on full-price selling, maintaining awareness of product value and promotions, resolving customer concerns in accordance with company policies, and sharing customer feedback with leadership. The associate also completes assigned tasks, maintains visual standards and store cleanliness, follows safety and loss-prevention policies, and supports digital sales strategies such as ship-from-store and BOPIS. The Sales Associate contributes to a positive team environment, keeps current on sales goals, participates in store events and contests, and demonstrates enthusiasm for products, brands, fashion, and trends. This is a part-time position requiring availability for a range of 20–40 hours per week, including weekends, nights, and peak holiday periods. The role involves frequent standing and sitting, walking around the sales floor and stockroom, climbing ladders as needed, and lifting or moving items weighing up to 35 pounds occasionally.

Requirements

Passion for products, brands, fashion, and trends.
Effective written, verbal, and presentation skills.
Strong communication skills.
Excellent time-management skills.
Proficiency in math and strong computer skills.
Ability to work 20–40 hours per week and provide schedule flexibility, including weekends, nights, and peak holiday periods.
Ability to frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 35 pounds.
Ability to frequently sit or stand for long periods and climb ladders as needed.
Ability to maneuver around sales-floor, stockroom, and office areas.
Ability to work in an open environment with fluctuating temperatures and standard lighting.

Nice To Haves

High school diploma or equivalent preferred.

Responsibilities

Deliver an engaging, positive, and authentic customer experience.
Focus on full-price selling while remaining aware of product value and promotions.
Handle customer situations according to company policies and procedures, attempt to resolve issues, and partner with leadership on escalated matters.
Complete assigned tasks in a timely and efficient manner.
Execute visual directives and maintain company visual standards.
Maintain organization and cleanliness to support a safe working and shopping environment.
Comply with company policies, the Code of Business Conduct, the Employee Policy Guide, and the Safety Program.
Follow loss-prevention policies and report violations to leadership or through the Silent Witness Hotline.
Share customer feedback with leadership to improve the customer experience.
Participate in company and store contests and events.
Stay current on financial goals and priorities and support leadership in achieving sales and operational goals.
Support and execute digital sales strategies, including ship-from-store and BOPIS.
Represent the Pacsun brand by demonstrating passion for products, brands, fashion, and trends.
Contribute to a positive working environment by exhibiting core value behaviors.
Adhere to Employee Appearance Guidelines.
Learn about products, brands, fashion, and trends, and strive to improve individual performance as a productive team member.