Sales Associate - Alderwood Mall

Pacsun Careers•Lynnwood, WA

13d

About The Position

The Sales Associate represents Pacsun and helps deliver an engaging, positive, and authentic customer experience. The role focuses on full-price selling, supports store sales and operational goals, executes digital sales strategies, and maintains company visual, organization, cleanliness, safety, and loss-prevention standards. Associates are expected to reflect Pacsun’s fashion image, contribute to a positive team environment, and continually learn about products, brands, fashion, and trends. This is a part-time position requiring availability for 20–40 hours per week and flexibility to work weekends, nights, and peak holiday periods.

Requirements

Passion for products, brands, fashion, and trends.
Effective written, verbal, and presentation skills.
Strong communication skills.
Excellent time-management skills.
Proficiency in math and strong computer skills.
Ability to work 20–40 hours per week.
Availability to work a flexible schedule, including weekends, nights, and peak holiday periods.
Ability to frequently lift or move up to 20 pounds and occasionally lift or move up to 35 pounds.
Ability to frequently sit or stand for long periods and climb ladders as needed.
Ability to maneuver around sales-floor, stockroom, and office areas.
Ability to work in an open environment with fluctuating temperatures and standard lighting.
High school diploma or equivalent preferred.

Nice To Haves

High school diploma or equivalent.

Responsibilities

Deliver an engaging, positive, and authentic experience to all customers.
Focus on full-price selling while remaining aware of product value and promotions.
Handle customer situations in accordance with company policies and procedures, attempt to resolve issues, and partner with leadership on escalated matters.
Complete assigned tasks in a timely and efficient manner.
Execute visual directives and maintain company visual standards as directed by management.
Maintain organization and cleanliness to promote a safe working and shopping environment.
Follow company policies, the Code of Business Conduct, the Employee Policy Guide, and the Safety Program.
Comply with Loss Prevention policies and report violations to leadership or through the Silent Witness Hotline.
Share customer feedback with the leadership team to improve the customer experience.
Participate in company and store contests and events, and stay current on financial goals and priorities.
Support the leadership team in achieving sales and operational goals.
Support and execute digital sales strategies, including ship from store and BOPIS.
Represent the PacSun brand through enthusiasm for products, brands, fashion, and trends.
Contribute to a positive working environment by demonstrating core value behaviors.
Adhere to Employee Appearance Guidelines and maintain the company’s fashion image.
Learn about products, brands, fashion, and trends, and work to improve individual performance as a productive team member.