Sales Associate

Carters Inc. • Pensacola, FL

4d

About The Position

As a Sales Associate at Carter’s, you will be the first face of the brand for growing families. You will welcome customers and assist them with product styles, features, and benefits, supporting families through milestones from welcoming a new baby to preparing for school. The role involves creating a positive shopping experience in a busy retail environment, including omnichannel assistance, point-of-sale transactions, replenishment, and shipment tasks.

Carter’s describes its environment as welcoming and inclusive, with a close-knit culture emphasizing caring, teamwork, flexibility, and growth. The company offers training and development programs to support employees’ success and career growth. Candidates may join for a season or pursue a longer-term career.

Requirements

• A positive, solutions-oriented mindset.
• Demonstrated customer service and customer engagement skills.
• Effective and professional verbal and written communication skills.
• Ability to manage multiple tasks at once.
• Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
• Ability to stand or walk for extended periods and climb up and down a ladder.
• Availability that may include days, nights, weekends, and holidays as scheduled.

Responsibilities

• Welcome customers with a warm greeting and provide assistance with product styles, features, and benefits.
• Proactively resolve customer issues and balance the needs of multiple customers in a busy retail environment.
• Assist with omnichannel needs to ensure a positive shopping experience.
• Execute and expedite point-of-sale and register transactions.
• Complete floor replenishment and shipment tasks as needed.
• Explain current promotional events and the brand loyalty program, including credit, to customers.
• Help minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Benefits

• Schedules designed to help balance work and personal activities.
• Mental health benefits.
• 30% discount on Carter’s brands.
• Referral bonuses.
• Advance You Program offering a tuition-free path to earn a GED or bachelor’s degree, or learn English as a second language.
• Professional and personal development opportunities.
• Development programs to support growth in the current role and beyond.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed