Sales Associate, Part-Time - Naples

Faherty Brand•Naples, FL

About The Position

The Sales Associate is a key member of the customer service team, creating memorable customer experiences through upbeat energy, storytelling, and authentic engagement. The role requires in-depth product knowledge and expertise in sustainable fashion and personal style, while helping customers enjoy a seamless experience across retail stores and ecommerce platforms. Faherty is a family-run lifestyle and apparel brand founded in 2013. The company describes its purpose as creating high-quality, sustainably minded products and working to reduce its environmental impact. It emphasizes collaboration, inclusivity, and its five core values: Always Innovate, Day One Mentality, All Together, Power of Positivity, and Timeless.

Requirements

Experience in a similar role or scope.
Ability to provide an omnichannel customer experience across retail stores and ecommerce platforms.
Comfort with technology and apps.
Strong communication skills across a variety of platforms.
A track record of achieving personal results in a retail business, including consistently exceeding sales and performance goals.
Availability to work when the business is open, including nights, weekends, and holidays.
Ability to bend, reach, stretch, lift, carry, and move at least 40 pounds.
Ability to climb ladders, move around regularly, and stand for extended periods.

Nice To Haves

Experience with high-growth direct-to-consumer retail brands is preferred.

Responsibilities

Create memorable customer experiences through storytelling and authentic engagement.
Build strong customer relationships and communicate across a variety of platforms.
Develop and maintain expertise in the company's products, sustainable fashion, and personal style.
Provide a seamless customer experience across retail stores and ecommerce platforms.
Achieve personal sales and performance goals.
Contribute to the brand's purpose and demonstrate advocacy through business.
Follow through on commitments, respond to problems with solutions, and remain open to feedback and learning.