Sales Lead, Part-Time - Naples

Faherty Brand•Naples, FL

5d•Onsite

About The Position

The Sales Lead partners with other members of the leadership team to support timely follow-through and execution of company directives and standards. Through planning, time management, team development, and delegation, the Sales Lead helps create an inclusive environment that reflects Faherty Brand values and culture. The role provides actionable feedback to support inclusion, directive compliance, and individual and team performance, and uses business tools and market-specific insight to maximize results across People, Sales, Visual Merchandising, and Operations. The Sales Lead supports sales and customer experience, including processing sales, returns, and exchanges; building guest capture and retention; conducting personalized client outreach; maintaining client information and product feedback; and assisting with in-store events. The role also contributes to operational excellence, cash management, store assessments, visual standards, replenishment, and team motivation and development.

Requirements

Multiple years of leadership experience in a similar scope, or a proven record of effectiveness and high performance in an internal role for at least six months.
Omnichannel awareness and ability to help lead a team in providing a seamless customer experience across retail stores and ecommerce platforms.
Adept with technology and apps, including Google Suites and Microsoft Office.
Strong communication skills across a multitude of channels.
Demonstrated ability to assist a leadership team with coaching and development.
Proven personal success in a retail business, reflected in consistently outpacing individual and team sales and performance goals.
Passion for contributing to a purposeful brand and demonstrating advocacy through business.
Ability to bend, reach, stretch, lift, carry, and move at least 40 lbs; climb ladders, move around regularly, and stand for extended periods.

Nice To Haves

Experience with high-growth direct-to-consumer retail brands.
Familiarity with industry-related blogs and feeds.

Responsibilities

Create a store environment that embodies the core value of Spreading Good Vibes.
Process in-store sales, returns, and exchanges.
Drive guest capture and retention through personalized client outreach and by maintaining up-to-date client information, requests, and product feedback.
Assist in planning and executing in-store events.
Analyze key business metrics and use business tools and market-specific insight to identify opportunities and drive results.
Manage operational excellence, including tracking cash procedures such as opening and closing registers, bank deposits, and change orders.
Use available resources consistently and effectively.
Collaborate with the Leadership Team on monthly supply orders and support the monthly Store Assessment.
Prepare the store and team for success and communicate successes and opportunities to the Store Leader.
Maintain a neat, clean, and organized sales floor and register area.
Represent and reinforce brand standards through strong visual presentation and help support seasonal floor moves.
Partner with the team daily to ensure the floor is fully restocked based on sell-through.
Uphold and drive goals, foster a positive atmosphere, champion high standards, and recognize individual and team performance.
Communicate effectively and collaborate to build trust.
Be available during business hours, including nights, weekends, and holidays.
Bend, reach, stretch, lift, carry, and move products weighing at least 40 lbs; climb ladders, move around regularly, and stand for extended periods.