Sales Associate - Chico's

Chicos Fas•Noblesville, IN

20h•Onsite

About The Position

The Sales Associate supports Management in promoting a customer- and product-focused sales culture, with company values and guiding principles reflected in store operations. The role focuses on delivering a great customer experience and supporting store profitability through sales, product knowledge, clienteling, merchandising, and operational tasks. This position may be found in multiple brands, and some duties may vary by brand.

Requirements

High school diploma or equivalent.
Must be at least 18 years old.
Excellent communication skills.
Excellent customer service skills.
Ability to learn or adapt to technology provided by the company.
Strong organizational skills and ability to multitask in a fast-paced environment.
Ability to communicate with customers, Associates, and Management.
Regular attendance to ensure adequate coverage and meet company objectives.
Ability to work a flexible schedule, including nights, weekends, and holidays.

Nice To Haves

Retail or sales experience preferred.

Responsibilities

Meet company sales goals using sales techniques and product knowledge; recommend or locate merchandise based on customers’ needs and preferences.
Maintain knowledge of current sales and promotions, pricing, and visual standards.
Follow standards for merchandise handling, presentation, loss prevention, and other duties directed by Management.
Participate in visual directives, including monthly store sets and zone maintenance.
Model and promote Most Amazing Personal Service (MAPS) principles and standards and provide a cohesive omnichannel experience.
Resolve customer concerns promptly.
Provide a fast and efficient register experience; follow applicable payment, coupon, return, exchange, security, and operational policies.
Reinforce buying decisions at checkout and achieve add-on goals, including gift card sales.
Enroll clients in the rewards program.
Build and maintain a customer following through clienteling and wardrobing; communicate with clients using the customer book.
Know current product fit and style assortments available in store and online.
Support replenishment activities to keep the store full and abundant.
Assist with locate fulfillment.
Assist with visual directives, including floor sets, window changes, visual presentations, and signage placement.
Help maintain boutique cleanliness and organization.
Promote an inclusive, collaborative approach to problem solving.
Seek personal development opportunities and solicit feedback.
Perform other duties as assigned.