Sales Associate - Chico's

Chicos Fas•Rock Hill, SC

20h•Onsite

About The Position

The Sales Associate supports Management in promoting a customer- and product-focused sales culture, with company values and guiding principles at the forefront of store operations. The role helps deliver a great customer experience and maximize profitability through sales, product knowledge, clienteling, operational support, and teamwork. This position may be found across multiple brands, and some duties may vary by brand. Applications are accepted for store-team talent; the position applied for may not currently be open.

Requirements

High school diploma or equivalent.
Must be at least 18 years old.
Excellent communication and customer service skills.
Ability to learn or adapt to company-provided technology.
Strong organizational skills and ability to multitask in a fast-paced environment.
Ability to communicate with customers, Associates, and Management.
Regular attendance is essential to ensure adequate coverage and meet company objectives.
Ability to work a flexible schedule, including nights, weekends, and holidays.
Ability to walk and stand constantly, for 67–100% of an 8-hour shift.
Ability to lift up to 50 pounds occasionally, for 1–33% of an 8-hour shift.
Ability to climb frequently, for 34–66% of an 8-hour shift.

Nice To Haves

Retail or sales experience preferred.

Responsibilities

Meet company sales goals using sales techniques and product knowledge; recommend or locate merchandise based on customers’ needs and preferences.
Maintain knowledge of current sales and promotions, pricing, visual standards, and merchandise-handling, presentation, and loss-prevention standards.
Participate in monthly store sets, zone maintenance, and other visual directives.
Model and promote Most Amazing Personal Service (MAPS) principles and standards, providing a cohesive omnichannel experience.
Resolve customer concerns promptly and provide a fast, efficient register experience while following applicable payment, coupon, return, exchange, security, and operational policies.
Reinforce buying decisions at checkout and achieve add-on goals, including gift card sales; enroll clients in the reward program.
Build and maintain customer relationships through clienteling, wardrobing, ongoing communication, and use of the customer book.
Maintain knowledge of current product fit and style assortments in store and online.
Support replenishment activities and locate fulfillment.
Assist with floor sets, window changes, visual presentations, signage placement, boutique cleanliness, and organization.
Promote inclusive collaboration in problem solving and seek personal development opportunities and feedback.
Perform other duties as assigned.