Sales Associate

Pet Supermarket•Canton, GA

About The Position

The Sales Associate supports the store management team in the overall operation and performance of the store, including sales, merchandising, and operations. The role helps enhance the lives of pets and their people by providing friendly, knowledgeable customer service and helping customers select appropriate food, toys, and accessories. Associates contribute to store success by following operational standards, supporting daily operations, and working toward sales goals. The position also involves caring for animals in the store, maintaining pet enclosures and the fish system, replenishing merchandise, and keeping the sales floor clean, organized, and safe. Associates are expected to follow company policies and procedures, maintain a professional and positive attitude, and complete other tasks assigned by store management.

Requirements

  • Must be at least 18 years of age.
  • Ability to work a flexible schedule that may include mornings, evenings, weekends, and holidays according to business needs.
  • Ability to lift up to 55 pounds repeatedly several times throughout a shift.

Nice To Haves

  • Preferred retail or customer service experience.
  • Enjoy working with and around animals.

Responsibilities

  • Demonstrate the store’s selling and service models while supporting sales, service, and customer-experience initiatives.
  • Acknowledge, welcome, and thank customers in a friendly and timely manner.
  • Help customers select products and answer questions so they can choose suitable food and accessories for their pets.
  • Follow Brand Standards and company policies and procedures.
  • Work with the store team to meet or exceed targeted sales goals and daily sales goals.
  • Clean pet enclosures and ensure animals have appropriate food and water.
  • Help maintain the fish system.
  • Restock merchandise on shelves and fixtures and move products from the stockroom to the sales floor.
  • Maintain a clean, neat, organized, and safe shopping environment.
  • Maintain professionalism and a positive attitude when communicating with customers and employees.
  • Complete other tasks and duties assigned by store management.

Benefits

  • Room for advancement.
  • Continuous product training.
  • Flexible schedule.
  • Employee discounts.
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