Sweathouz- Sales Associate, Pasadena

Momentic Studios • Pasadena, CA

4d • Onsite

About The Position

The Sales Associate delivers an outstanding sales and service experience to guests and members at the SWTHZ Pasadena studio. The role builds relationships, promotes studio memberships and retail products, and helps create a welcoming, engaging environment. The Sales Associate contributes to guest conversions, member retention, and a strong community aligned with SWTHZ’s mission.

The position uses relationship-based selling to understand guests’ needs and goals, explain relevant services and membership options, and enroll and onboard new members. It also supports lead generation and follow-up, member check-in and assistance, retention activities, and the cleanliness and sanitation of the studio.

Requirements

• High school diploma or GED.
• Current AED, First Aid, and CPR certification.
• At least 1 year of experience in sales or customer service, focused on relationship-based selling and value-building.
• Reliable means of mobility for travel to the studio location.
• Ability to lift up to 50 pounds.
• Ability to perform physical activities including squatting, bending, reaching, spotting, jumping, prolonged standing, and walking.
• Comfort with exposure to cleaning chemicals and sanitizing agents.
• Comfort administering CPR/AED protocols.

Responsibilities

• Use the relationship-based sales model with prospective members and explain how SWTHZ services can meet their needs and goals.
• Tour prospective members through the studio and describe facilities, services, and amenities relevant to their goals.
• Explain membership options clearly and enroll guests using company sales techniques and protocols.
• Onboard new members and assist with member retention activities.
• Schedule appointments and follow up with leads and prospective business opportunities.
• Communicate and promote marketing campaigns and special offers to leads and existing members.
• Manage leads using company software and complete daily outreach activities to maximize conversion.
• Partner with the Studio Manager to provide a member-centric experience.
• Provide a friendly check-in experience and address member inquiries professionally and with care.
• Build relationships with members and serve as a resource for their questions and concerns.
• Clean and sanitize suites between sessions and maintain the cleanliness of common areas and equipment in accordance with SWTHZ standards.

Benefits

• Bonus eligibility and bonus opportunities.
• Flexible work schedule.
• Free drop-in sessions.
• Career growth opportunities.
• Comprehensive benefits plan, including medical, dental, vision, and 401(k), for full-time employees.
• Supportive team environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED