Sales Assoc

Williams-Sonoma • Palm Beach, FL

2d

About The Position

As a Sales Associate, you provide customers with a unique shopping experience through excellent customer service, effective selling techniques, and in-depth product knowledge in a fast-paced specialty retail environment. The role includes helping customers with merchandise and special services, processing transactions, maintaining visual presentation and store cleanliness, and supporting merchandise processing and restocking. Full-time associates are expected to have open availability to meet business needs. Part-Time Flex associates must be available for at least two regularly scheduled weekend shifts and two weekday shifts; additional availability is required to be scheduled for 20 or more hours weekly.

Requirements

• 1–2 years of customer service and retail sales experience; specialty retail experience preferred but not required.
• High school diploma or equivalent preferred.
• Ability to be mobile on the sales floor for extended periods.
• Ability to operate a POS system.
• Ability to lift and mobilize medium to large items up to 75 lbs. using appropriate equipment and safety techniques.
• Love of selling and demonstrated ability to exceed sales goals and close sales.
• Ability to succeed in a team environment while working independently and managing time.
• Ability to prioritize and handle multiple tasks simultaneously.
• For full-time associates, open availability to meet business needs.
• For Part-Time Flex associates, availability for at least two regularly scheduled shifts on separate weekend days among Friday, Saturday, and Sunday, plus two weekday shifts Monday through Thursday. Greater availability is required to be scheduled for 20 or more hours weekly.

Nice To Haves

• Specialty retail sales experience.
• Ability to think outside the box in an entrepreneurial environment.
• Interest in understanding customers’ cooking styles, needs, lifestyles, and personal styles to recommend suitable products.

Responsibilities

• Provide sincere, friendly, energetic customer service in line with World-Class service standards.
• Achieve established sales and contest goals.
• Maintain knowledge of current sales and promotions.
• Assist customers with gift wrap, gift registry, locating merchandise, catalog orders, special orders, back orders, charge sends, courier deliveries, and furniture orders.
• Use effective selling techniques to build multiple sales and increase productivity.
• Demonstrate product knowledge, including product features and benefits.
• Perform register transactions accurately and efficiently, including sales, returns, and exchanges.
• Assist with implementation and maintenance of visual merchandise presentation, signage, and lighting.
• Maintain store cleanliness and upkeep; straighten and clean, and help maintain the stockroom as needed.
• Process, ticket, and restock merchandise as needed.
• Perform other duties assigned by management.
• Comply with Company policies and procedures.

Benefits

• Discount on Williams-Sonoma, Inc. brands.
• 401(k) plan and other investment opportunities.
• Wellness program supporting physical, financial, and emotional health.
• Paid vacations and holidays for full-time associates.
• Health, dental, and vision insurance, including same-sex domestic partner benefits, for full-time associates.
• Competitive salaries and comprehensive health benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED