Sales Associate

Camarillo Fitness Management Holdings LLC•Marlborough, MA
•$15 - $17

About The Position

CamFit, an independently owned and operated Orangetheory Fitness franchise, is seeking energetic, customer-focused Sales Associates to grow studio membership and provide an exceptional experience to members and guests. The role involves building relationships with prospective members, guiding them through the sales process, recommending memberships, and confidently asking for the sale. Sales Associates also welcome guests, support member needs and retention, and help promote the studio through referrals, partnerships, community events, and outreach. Frequent, hands-on cleaning is an essential and substantial part of every shift. Associates keep the studio clean, organized, stocked, and ready for guests by sanitizing equipment and surfaces, cleaning restrooms, sweeping, vacuuming, mopping, removing trash, and maintaining shared areas. The position is part-time or full-time, with salary based on experience and location.

Requirements

  • Enthusiasm for health and fitness and a genuine interest in helping people achieve their goals.
  • Strong sales skills and confidence asking for the sale.
  • Excellent written and verbal communication skills.
  • Ability to multitask, stay organized, and work effectively in a fast-paced team environment.
  • Proficiency with basic computer software, including Microsoft Office, email, membership management systems, CRM platforms, and other operational tools.
  • Flexible availability for weekdays, evenings, weekends, and holidays as needed.
  • Positive, proactive attitude and desire to grow within the CamFit community.
  • Comfort performing frequent physical cleaning and sanitation tasks; cleaning is a significant, recurring responsibility of the role.

Nice To Haves

  • Previous experience in a goal-driven fitness, wellness, hospitality, or retail environment.

Responsibilities

  • Welcome members and guests, manage front-desk check-ins, and create a friendly, high-energy first impression.
  • Build rapport with prospective members, conduct studio tours, explain the Orangetheory workout, and recommend memberships suited to their goals.
  • Convert leads and introductory guests into members by answering questions, handling objections, and asking for the sale.
  • Meet or exceed individual and studio sales goals for memberships, renewals, and retail products while meeting activity expectations for outreach, appointments, and conversions.
  • Follow up with leads by phone, text, and email; schedule introductory visits and accurately update the studio CRM and sales systems.
  • Support referrals, local partnerships, community events, and grassroots outreach to build awareness and generate membership leads.
  • Help members with account questions, membership changes, and general requests while supporting retention and a strong member experience.
  • Perform frequent cleaning and sanitation throughout every shift, including cleaning equipment, high-touch surfaces, restrooms, floors, and shared areas; remove trash and restock supplies.
  • Collaborate with coaches and studio leadership to create a consistent, high-energy member experience.
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