Sales Associate (Full-Time) - Hanes Mall, Winston-Salem, NC

DTLR, Inc. • Winston-Salem, NC

2d • Onsite

About The Position

The Full-Time Sales Associate assists the store management team with daily store operations, including customer service, sales, merchandising, and other assigned responsibilities. Work is expected to be professional, courteous, reliable, and results-oriented. The standard work week is a minimum of 35 hours and a maximum of 40 hours. The role requires open availability and flexibility to meet customer and business needs, and may involve working in multiple stores within the assigned district.

Requirements

• Previous retail or customer service experience is preferred but not required.
• High school diploma or equivalent is preferred.
• Excellent command of English to communicate effectively with management, customers, and other employees.
• Demonstrated leadership and ability to work with minimal supervision, including taking charge of the store when necessary.
• Open availability and flexibility to meet customer demand and business needs.
• Basic fashion and style-trend knowledge and an interest in working with customers in a retail setting.
• A proven track record of building and working as part of a team, handling responsibility, and understanding the needs of the street-lifestyle customer.
• Willingness to work in multiple stores within the assigned district.
• Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
• Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment.
• Reliable transportation.

Responsibilities

• Build customer relationships by providing attentive, professional, courteous, honest, and responsive service, identifying customer needs, and helping customers select suitable products.
• Use basic fashion and trend knowledge to sell appropriate merchandise while maintaining DTLR standards and building customer relationships.
• Assist with shipments, merchandising, restocking, and pricing.
• Maintain a positive and enthusiastic attitude toward the job and company.
• Comply with and enforce company policies, operational compliance, safety requirements, and business standards.
• Participate in service training and product programs.
• Assist the Store Manager in monitoring and identifying issues related to loss or store inconsistencies, supporting shrink goals at or below company plan.
• Support employee training in suggested selling and merchandising techniques.
• Help minimize inventory shrinkage by protecting against shoplifting and internal theft, and follow loss-prevention policies and security procedures.
• Follow proper point-of-sale procedures, balance money received during an assignment, and work with store management to investigate discrepancies.
• Keep management informed of important developments, potential problems, and other information needed for effective management.
• Help maintain a neat and orderly sales environment.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed