Seasonal Sales Associate - Hanes Mall - Winston Salem, NC

PACSUN•Winston-Salem, NC

1d•Onsite

About The Position

The Sales Associate generates sales by demonstrating passion for products, brands, fashion, and trends, while providing an exceptional customer experience. The role executes initiatives and tasks assigned by the leadership team and contributes positively to the store team. The associate delivers engaging, positive, and authentic customer interactions; focuses on full-price selling while staying aware of product value and promotions; handles customer situations according to policy and partners with leadership on escalated issues. The role also completes assigned tasks efficiently, executes visual directives, maintains store organization and cleanliness, follows company and loss-prevention policies, and shares customer feedback with leadership. The Sales Associate supports store and company sales and operational goals, participates in contests and events, stays current on financial goals, and executes digital sales strategies such as ship-from-store and BOPIS. The associate reflects the PacSun brand, contributes to a positive work environment, follows appearance guidelines, and works to develop product and fashion knowledge and improve individual performance. This is a part-time position requiring availability for 20–40 hours per week, including weekends, nights, and peak holiday periods. Physical requirements include lifting and moving up to 20 pounds frequently and up to 35 pounds occasionally; sitting or standing for long periods; climbing ladders as needed; and moving around the sales floor, stockroom, and office. Work takes place in an open environment with fluctuating temperatures and standard lighting.

Requirements

Passion for product, brands, fashion, and trends.
Effective written, verbal, and presentation skills.
Strong communication skills.
Excellent time-management skills.
Proficiency in math and strong computer skills.
Ability to work 20–40 hours per week, including weekends, nights, and peak holiday periods.
Ability to frequently lift or move up to 20 pounds and occasionally lift or move up to 35 pounds.
Ability to sit or stand for long periods, climb ladders as needed, and maneuver around sales-floor, stockroom, and office areas.
Ability to work in an open environment with fluctuating temperatures and standard lighting.

Nice To Haves

High school diploma or equivalent preferred.

Responsibilities

Deliver an engaging, positive, and authentic customer experience.
Focus on full-price selling while maintaining awareness of product value and promotions.
Handle customer situations in compliance with policy and procedures, attempting to resolve issues and involving leadership in escalated situations.
Complete assigned tasks in a timely and efficient manner.
Execute visual directives and maintain company visual standards.
Maintain organization and cleanliness to promote a safe working and shopping environment.
Follow company policies, the Code of Business Conduct, Employee Policy Guide, and Safety Program.
Comply with loss-prevention policies and report violations to leadership or through the Silent Witness Hotline.
Share customer feedback with leadership to improve the customer experience.
Participate in company and store contests and events.
Stay current on financial goals and priorities and support leadership in achieving sales and operational goals.
Support and execute digital sales strategies, including ship-from-store and BOPIS.
Represent the PacSun brand and contribute to a positive working environment by exhibiting core value behaviors.
Follow Employee Appearance Guidelines and maintain the company's fashion image.
Learn about products, brands, fashion, and trends, and strive to improve individual performance as a productive team member.