About The Position

Signet Jewelers is seeking entry-level and experienced Jewelers to join its Field Design & Service Center team. Team members restore jewelry, perform repairs, and may design and create custom jewelry according to their current skillset. The team is focused on delivering customer-first service and high-quality custom jewelry design and repairs. Signet offers training and continuous learning, with opportunities to advance from beginner to artisan in a promote-from-within environment. Pay is based on the jeweler’s current skillset and experience. The position is located at Hanes Mall Blvd. in Winston-Salem, North Carolina.

Requirements

  • High school degree or equivalent preferred, but not required.
  • 1–3 years of Bench Jeweler or relevant skilled-trades experience working with fine metals.
  • Pass a qualified bench test to assess current jeweler level.
  • Excellent organizational skills and attention to detail.
  • Customer-service mindset and a high standard for quality work.
  • Basic computer skills.
  • Availability for varying hours, including some nights and weekends.
  • Full-time work is 40 hours per week, with seasonal required overtime.

Nice To Haves

  • Knowledge or experience in stone setting, sizing, polishing, and jewelry repair.
  • Experience with chain and clasp repair, prong re-tipping, setting stones, creating stone mountings, channel and platinum rebuilds, minor ring repair, wax carving, fabrication, casting, custom design and creation, or CAD/CAM design work.
  • High school degree or equivalent.

Responsibilities

  • Restore jewelry to its original condition.
  • Perform jewelry repairs, potentially including chain and clasp repair, prong re-tipping, stone setting, creating stone mountings, channel and platinum rebuilds, minor ring repair, and other repairs.
  • Depending on skillset, design and create custom jewelry, including wax carving, fabrication, casting, and CAD/CAM design work.
  • Deliver customer-first service that exceeds customer expectations for custom jewelry design and repairs.

Benefits

  • Jeweler certification classes to develop and enhance bench skills.
  • Medical, dental, vision, and prescription insurance for full-time Team Members.
  • 401(k) with company match.
  • Competitive pay.
  • Paid Time Off (PTO).
  • Paid holidays for full-time Team Members.
  • Tuition reimbursement.
  • Merchandise discounts.
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