Sales Associate

Casa de Montecristo • Whippany, NJ

53d

About The Position

The Sales Associate cultivates strong guest relationships and delivers operational excellence as part of a team that achieves high standards of results. The role provides a world-class guest experience in the humidor and smoking lounges through exemplary service and selling skills, while serving as a Casa de Montecristo brand ambassador.

The Sales Associate supports store operations, follows company policies and procedures as well as applicable state and local regulations, and maintains visual, cleanliness, comfort, and safety standards. Weekend availability is required, and the role may involve a flexible schedule including nights, weekends, and holidays.

Requirements

• Previous experience in retail, hospitality, or another service-centric environment.
• POS and/or computer skills.
• Exceptional interpersonal skills.
• A hands-on, team-oriented approach and strong work ethic.
• Passion and persistence in delivering a stellar guest experience.
• A track record of meeting challenging sales and operational goals.
• Flexibility and emotional intelligence to adapt to frequently changing business conditions with energy and accountability.
• Weekend availability.

Nice To Haves

• Cigar knowledge.

Responsibilities

• Provide a world-class guest experience in the humidor and smoking lounges through exemplary service and selling skills.
• Serve as a Casa de Montecristo brand ambassador.
• Build relationships with customers and communicate product features, benefits, and promotional information effectively.
• Work toward sales and KPI goals as a trusted tobacconist and team member.
• Develop and maintain strong knowledge of Casa de Montecristo products.
• Assist with complete store operations and execute corporate initiatives in a timely, efficient, and resource-wise manner.
• Follow Casa de Montecristo policies and standard operating procedures, along with state and local regulations.
• Maintain visual and cleanliness standards and help ensure a comfortable, responsible, and safe environment.
• Perform other duties as assigned.

Benefits

• Free Teladoc virtual doctor consultations for common illnesses, minor medical concerns, and general healthcare needs, plus prescription discounts.
• Eligibility to participate in the company's 401(k) plan after 90 days of employment.
• Exclusive discounts on cigar purchases.
• Career advancement, training, and professional growth opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed