Sales Associate

Carter's • Twin Falls, ID

2d

About The Position

As a Sales Associate, you are the first face of the Carter’s brand for growing families. You welcome customers, help them explore products, and support them through important moments in their parenting journey. The role is part of a welcoming and inclusive environment that values and develops employees’ skills and talents.

Carter’s describes itself as the largest North American apparel retailer exclusively for babies and young children, with Carter’s, OshKosh B’gosh, SkipHop, and Little Planet brands. The company emphasizes a close-knit culture, training and development, and connections among customers, teams, and families.

This position involves customer service and engagement, product guidance, issue resolution, omnichannel shopping support, point-of-sale transactions, replenishment and shipment tasks, communicating promotions and loyalty programs, and helping maintain a safe, clean store. Availability may include days, nights, weekends, and holidays as scheduled. The job description states that duties may be changed or reassigned at management’s discretion.

Requirements

• Positive, solutions-oriented mindset.
• Demonstrated customer service and customer engagement skills.
• Effective, professional verbal and written communication skills.
• Ability to manage multiple tasks at once.
• Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
• Ability to stand or walk for extended periods and climb up and down a ladder.
• Availability that may include days, nights, weekends, and holidays as scheduled.

Responsibilities

• Welcome customers warmly and assist them with product styles, features, and benefits.
• Proactively resolve customer issues and serve multiple customers in a busy retail environment.
• Assist with omnichannel needs to ensure a positive shopping experience.
• Execute and expedite point-of-sale/register transactions.
• Complete floor replenishment and shipment tasks as needed.
• Explain current promotional events and the brand loyalty program, including credit, to customers.
• Help minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Benefits

• Schedules designed to fit employees’ lives, with hours of operation intended to support balancing work and personal activities.
• Mental health benefits.
• 30% discount on Carter’s brands.
• Referral bonuses.
• Advance You Program offering the opportunity to earn a GED or bachelor’s degree tuition-free or learn English as a second language.
• Professional and personal development, including development programs to support growth in the current role and beyond.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed