Store - Huck's Sales Associate

Hucks • Murphysboro, IL

4d

About The Position

Every Huck’s Market Sales Associate is responsible for the proper and efficient operation of their shift, within company policy, to ensure that the shift contributes to the profitability of the store. The role includes providing courteous customer service, maintaining store appearance and readiness, following operating and cash-handling policies, supporting merchandising and maintenance, and promoting the Huck’s Bucks Loyalty app. Duties may be revised, and additional tasks may be required as circumstances change.

Responsibilities

• Greet customers promptly, including through the gasoline intercom, and provide courteous service in accordance with Best In Class standards.
• Maintain store appearance and ensure the store is open and ready for business during all hours.
• Handle customer conflicts using the company’s MAKE IT RIGHT method.
• Perform assigned tasks, follow the posted work schedule, operate the shift according to company guidelines, and follow applicable laws and ordinances.
• Make the Store Manager aware of sales, cash, operating, or personnel discrepancies and policy violations.
• Participate in company contests and use suggestive selling techniques.
• Complete the shift checklist, accurately record hours worked, ring all sales, and accurately record voids, refunds, and price overrides.
• Treat coworkers and customers with dignity and respect and comply with the Company Responsible Retailing policy.
• Follow cash-handling, asset-protection, vendor check-in, register, safe-security, cash-drawer, and shift-change procedures.
• Keep coolers, drink boxes, shelves, and displays stocked and fronted; clean and maintain equipment; and prepare high-margin products as directed.
• Use the correct merchandise pricing listed in the DSD or grocery book.
• Keep floors, windows, shelving, counters, gas pumps, and the parking lot clean; complete shift duty checklist items; and check refrigeration performance and temperatures at least once per shift.
• Advise the Store Manager promptly of maintenance problems.
• Follow ladder, lifting, and wet-floor-sign procedures and promptly report accidents to the Store Manager and corporate office.
• Promote the Huck’s Bucks Loyalty app, explain its benefits, help customers sign up and use it, and monitor transactions for potential misuse of points or discounts.

Benefits

• Competitive salary commensurate with experience
• Comprehensive benefits package including health, dental, vision, and life insurance
• ESOP
• 401K with match
• Paid time off
• Paid holidays
• Opportunities for career advancement and professional development within a growing company
• Employee discounts for food and fuel

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed