About The Position

The Sales Associate is a key member of the customer service team, creating memorable customer experiences through upbeat energy, storytelling, and authentic engagement. The role requires in-depth knowledge of the products and expertise in sustainable fashion, product knowledge, and personal style. Associates support a seamless customer experience across retail stores and ecommerce platforms, contribute to sales and performance goals, and demonstrate the brand’s purpose and values. This is a seasonal, part-time role at One Paseo. The position requires availability during business hours, including nights, weekends, and holidays, and involves standing for extended periods, moving around, climbing ladders, and handling products weighing at least 40 pounds. Faherty is a family-run lifestyle and apparel brand founded in 2013. The company describes its products as sustainably minded and emphasizes comfort, quality, craftsmanship, lower environmental impact, collaboration, inclusion, and supporting people and organizations working toward positive change.

Requirements

  • Experience in a similar scope.
  • Strong communication skills and the ability to communicate effectively across a variety of platforms.
  • A proven record of achieving personal results in a retail business and consistently outpacing sales and performance goals.
  • Ability to use technology and apps adeptly.
  • Ability to engage with customers and nurture relationships.
  • Resourcefulness, initiative, and willingness to take on hard work.
  • Comfort asking questions, considering new approaches, and responding to problems with solutions.
  • Openness to feedback and a commitment to learning and growth.
  • Availability to work nights, weekends, and holidays.
  • Ability to bend, reach, stretch, lift, carry, and move at least 40 pounds; comfort climbing ladders, moving regularly, and standing for extended periods.

Nice To Haves

  • Experience at high-growth direct-to-consumer retail brands.
  • Omnichannel awareness.

Responsibilities

  • Create memorable customer experiences through storytelling and authentic engagement.
  • Know the products in depth and serve as an expert in sustainable fashion, product knowledge, and personal style.
  • Provide a seamless customer experience between retail stores and ecommerce platforms.
  • Achieve personal sales and performance results, including consistently outpacing goals.
  • Demonstrate advocacy for the brand’s purpose through business.
  • Follow through on commitments, respond to problems with solutions, and remain open to feedback and learning.
  • Be available during business hours, including nights, weekends, and holidays.
  • Bend, reach, stretch, lift, carry, and move products weighing at least 40 pounds; climb ladders, move around regularly, and stand for extended periods.

Benefits

  • Health benefits
  • 401(k) plan with company match
  • Incentives program
  • Commuter options/benefits
  • Generous employee discount
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