Seasonal Client Associate - El Paseo

TravisMathew•Palm Desert, CA
•Onsite

About The Position

The Client Associate maintains the in-store sales and service experience and promotes a sales culture within the retail store to achieve or exceed sales, KPI, and profitability goals. The role focuses on delivering efficient, exceptional client service, developing repeat client relationships, and supporting a welcoming, productive store environment. This is a seasonal position at the El Paseo location. The stated hourly pay range is $16.80–$18.50 USD, with a midpoint of $17.65. TravisMathew encourages applicants with transferable skills and diverse perspectives to apply and is an Equal Employment Opportunity employer.

Requirements

  • At least 1 year of experience in a client services-related capacity.
  • Proficiency in Microsoft applications.
  • Proficiency with point-of-sale (POS) systems.
  • Strong written and verbal communication skills.
  • Ability to make decisions independently or escalate when appropriate.
  • Ability to work non-traditional hours, including weekends, evenings, and holidays.

Responsibilities

  • Provide approachable and efficient sales and service on the sales floor to achieve sales goals and deliver exceptional service.
  • Connect with in-store clients and develop and retain repeat clients to drive individual sales goals.
  • Maintain in-depth knowledge of each season’s apparel, including fit, fabric, and intended use.
  • Participate in store events, marketing initiatives, and CRM activities to drive and reward repeat business.
  • Follow client service standards and company policies and procedures.
  • Foster a friendly, open, and inviting environment for store guests.
  • Promote a work environment focused on teamwork and productivity.
  • Maintain cleanliness and organization in the store, including the front of house and stock space.
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