Sales Associate - AutoNation Toyota Tempe

AutoNation • Tempe, AZ

7d • $3,000 - $12,000

About The Position

The e-Commerce Sales Associate interacts with customers online, by phone, and in person to guide them through purchasing a vehicle in AutoNation’s no-haggle sales environment. The role responds to leads promptly, answers questions, provides information, and helps customers move from phone or internet contact to an in-store experience.

The Sales Associate helps customers select vehicles, discusses terms and payment options that fit their lifestyles and budgets, and closes sales. Associates provide an exceptional experience before and after purchase, follow up to support customer satisfaction and loyalty, and help transition customers to the Service department. AutoNation describes the role as offering commission-based compensation estimated at $3,000–$12,000 per month, along with career paths into finance, management, and other areas.

Requirements

• High school diploma or equivalent.
• Proven ability to provide an exceptional customer experience.
• Drive to set and achieve targeted goals.
• Demonstrated communication, consultative, interpersonal, and organizational skills.
• Willingness to follow up with customers.
• Experience and desire to work with technology.
• Valid in-state driver’s license and an acceptable, safe driving record.

Nice To Haves

• Prior sales experience, preferably in retail.
• Strong communication and interpersonal skills.
• A desire to help people and exceed expectations.

Responsibilities

• Respond to customer leads in a timely manner.
• Answer customer questions and provide vehicle and purchase information online, by phone, and in person.
• Guide customers from online or phone contact to an in-store experience.
• Help customers select a vehicle and discuss terms and payment options suited to their needs and budgets.
• Close vehicle sales.
• Follow up after purchase to ensure customer satisfaction and encourage loyalty.
• Help transition customers to the Service department to support their ownership experience.
• Set and work toward targeted goals.

Benefits

• Competitive benefits and compensation.
• 401(k) matching.
• Health, dental, and vision insurance plans.
• Maternity benefits.
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
• Access to discounts through YouDecide.
• Career paths into finance, management, and beyond.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED