Sales Associate, Somerset Collection

Knitwell Group • Troy, MI

6d • Onsite

About The Position

As a Sales Associate, you serve as a brand ambassador by building authentic connections with customers and guiding their shopping journeys through personalized styling recommendations. You help maintain an attractive, organized sales floor with merchandise in the right place and ready for customers. You collaborate with the team to create personalized customer experiences and support an inviting sales-floor environment. You also use available technology and tools to provide a seamless omnichannel shopping experience and work with store leaders to meet individual goals and daily expectations.

Requirements

• Flexible availability, including evenings, weekends, and holidays.
• Technology proficiency and ability to operate a point-of-sale system.
• Initiative in making thoughtful decisions.
• A hospitality mindset when engaging with customers.

Nice To Haves

• Sales Associate or other customer-focused experience.

Responsibilities

• Connect with customers, listen to their needs, and create personalized shopping experiences.
• Share product knowledge and styling recommendations.
• Use brand behaviors and personalized service to build brand loyalty.
• Maintain high visual and operational standards while prioritizing the customer.
• Use technology to stay informed about company priorities and promotions and support a seamless omnichannel shopping experience.
• Partner with store leaders to achieve individual goals and daily expectations.
• Build productive relationships by sharing ideas and helping others.
• Keep merchandise organized and correctly placed on the sales floor.

Benefits

• 401(k) plan
• Merchandise discounts, including eligibility for discounts at sister brands
• Professional development and opportunities for advancement across the company's brands
• Community impact through philanthropic partnerships

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed