Beauty Sales - Charlotte Tilbury - Somerset Collection

Nordstrom•Troy, MI

1d•$21 - $21•Onsite

About The Position

In the Nordstrom Beauty Department, the Beauty Sales employee creates personalized beauty experiences for customers and contributes to a passionate team. The role engages customers to understand their needs and maximize sales in on-trend and luxury beauty brands. Candidates should be passionate about beauty trends, makeup, and skincare, and able to build a customer following in-store and digitally. The employee conducts makeup applications and skincare analyses, recommends products based on customers’ beauty goals, and contributes to a welcoming and inclusive environment. The role includes in-store and digital selling, booking appointments and promoting Beauty events and services, keeping the department organized and customer-ready, staying current on beauty products and trends through training, and managing sales transactions while building customer loyalty. The position requires continuous movement for 6–8 hours per shift, frequent bending, twisting, squatting, flexing, and reaching, and frequent hand use for grasping, fine manipulation, pushing, and pulling. Employees may handle bulky or awkward items, reach overhead to lift items, regularly lift up to 10 pounds, and occasionally lift up to 25 pounds. The position pays $20.60–$21.40 per hour. Beauty sales roles typically receive 3% commission; the position may also be eligible for performance-based incentives or bonuses. Benefits include medical, vision, dental, retirement, paid time away, life insurance, disability coverage, merchandise discounts, and EAP resources, subject to eligibility requirements.

Requirements

Passion for customer service and beauty, including trends, makeup application, and skincare.
Ability to connect with customers, proactively handle customer concerns, and contribute to a positive team environment.
Empathy and respect for all customers, providing a supportive environment during makeup and skincare applications.
Strong multitasking, organization, and follow-through skills.
Drive to achieve sales goals and interest in using networking and technology.
Ability to work a flexible schedule based on business needs, including evenings and weekends.
Ability to meet the physical requirements, including continuous movement for 6–8 hours per shift; frequent bending, twisting, squatting, flexing, reaching, and hand use; handling bulky or awkward items; and lifting up to 10 pounds regularly and up to 25 pounds occasionally.

Responsibilities

Conduct makeup applications and skincare analyses and recommend products based on customers’ beauty goals.
Collaborate with team members to create a welcoming and inclusive environment for customers.
Set and achieve sales goals through in-store and digital selling, using selling tools including text and social media.
Book appointments and drive sales for in-store Beauty events and services.
Keep the department organized, clean, and customer-ready.
Stay informed about beauty trends, products, and industry knowledge through training from Nordstrom and brand partners.
Manage sales, refunds, and exchanges.
Build customer loyalty by opening new Nordstrom Rewards program accounts.