Beauty Sales - Charlotte Tilbury - Somerset Collection

Nordstrom•Troy, MI

3d•Onsite

About The Position

In the Nordstrom Beauty Department, the Beauty Sales employee creates personalized beauty experiences for customers and contributes to a passionate team. The role involves engaging customers to understand their needs and maximizing sales for on-trend and luxury beauty brands. Candidates should be passionate about beauty trends, makeup, and skincare, and be able to build a customer following both in-store and digitally. The position includes makeup applications, skincare analyses, product recommendations, sales and customer-loyalty activities, and helping keep the department welcoming, organized, and customer-ready. Employees learn about beauty trends, products, and industry knowledge through training from Nordstrom and brand partners. The schedule is flexible based on business needs and includes evenings and weekends. The role requires continuous movement for 6–8 hours per shift, frequent bending, twisting, squatting, flexing, and reaching, and frequent hand use for grasping, fine manipulation, pushing, and pulling. Employees handle bulky or awkwardly shaped merchandise, reach for and lift items above their heads, regularly lift up to 10 pounds, and occasionally lift up to 25 pounds. The stated pay range is $20.60–$21.40 per hour. Beauty sales roles typically receive 3% commission. The position may also be eligible for performance-based incentives or bonuses.

Requirements

Passion for customer service and beauty, including trends, makeup application, and skincare.
Ability to connect with customers, proactively handle customer concerns, and contribute to a positive team environment.
Empathy and respect for all customers, providing a supportive environment during makeup and skincare application.
Strong multitasking, organization, and follow-through skills.
Drive to achieve sales goals and interest in using networking and technology.
Ability to work a flexible schedule based on business needs, including evenings and weekends.
Ability to meet the physical requirements of the role, including continuous movement for 6–8 hours per shift; frequent bending, twisting, squatting, flexing, reaching, and hand use; handling bulky or awkward merchandise; and lifting up to 10 pounds regularly and up to 25 pounds occasionally.

Responsibilities

Conduct makeup applications and skincare analyses, and recommend products based on customers’ beauty goals.
Collaborate with team members to create a welcoming and inclusive environment for customers.
Set and achieve sales goals for in-store and digital selling, using selling tools including text and social media.
Book appointments and drive sales for in-store beauty events and services.
Keep the department organized, clean, and customer-ready.
Keep up with beauty trends, products, and industry knowledge through training provided by Nordstrom and brand partners.
Manage sales, refunds, and exchanges.
Build customer loyalty by opening new Nordstrom Rewards program accounts.