Sales Associate

Castle Cars of Oak Lawn•Oak Lawn, IL
•$60,000 - $150,000

About The Position

The Sales Associate helps customers select and purchase vehicles by building rapport, understanding their needs and budget, and negotiating payment terms. The role supports customer satisfaction and loyalty through follow-up and by helping transition customers to the Service Department. Sales Associates are expected to provide professional demonstrations of new and used vehicles and build lasting customer relationships.

Requirements

  • Previous automotive sales experience.
  • Proven track record of strong performance.
  • Self-starter mentality and motivation to succeed.
  • Drive to become a product expert.
  • Excellent communication skills with customers and team members.
  • Professional, well-groomed personal appearance.
  • Ability to work flexible hours and weekends.
  • Valid driver’s license and ability to meet insurability guidelines.

Responsibilities

  • Use consultative selling skills to help customers select vehicles by asking questions and listening carefully.
  • Build and nurture customer relationships to develop a strong client base.
  • Learn product offerings, optional packages, and the latest technologies, and provide professional demonstrations of new and used vehicles.
  • Follow up with buyers to support customer satisfaction and referral business.
  • Learn to overcome objections and negotiate in sales situations.
  • Report objectives, planned activities, reviews, and analysis to the Sales Manager.
  • Help transition customers to the Service Department for vehicle needs.

Benefits

  • Competitive salary with performance-based incentives.
  • Supportive and collaborative work environment.
  • Opportunities for growth and career advancement.
  • Comprehensive training and access to industry-leading tools and technology.
  • Benefits package, including health insurance and 401(k).
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