Sales Associate

ACE Cash Express•Tallahassee, FL

About The Position

ACE Cash Express is seeking energetic, personable, sales-oriented Sales Associates to provide customer service and recommend financial products and services. The role combines hourly pay with bonus incentives, and the posting offers a $1,000 signing bonus: $500 after 45 days following successful completion of the New Hire Curriculum, and $500 after 120 days following successful completion of 90 days of employment. Employees must be in good standing and active to receive payment. Sales Associates learn about customers’ needs, communicate with empathy, build trust, and provide exceptional service. Depending on the store, services may include cash handling, check cashing, lending, bill pay, and card services. The role requires accuracy, confidentiality, and compliance with industry regulations and safety guidelines. Associates are expected to work independently, take accountability for store performance, and contribute to a collaborative team environment. Travel is primarily local and may involve visiting more than one store in a day when necessary. The physical requirements include standing for extended periods and may include sitting, walking, reaching, stooping, bending, verbal communication, active listening, and occasionally lifting or moving up to 25 pounds. The employee must be able to work 10–12 hours in a confined work area, subject to state labor laws.

Requirements

High school diploma or equivalent.
Ability to listen actively, communicate effectively, and empathize with customers.
Ability to understand the diverse range of financial products and services offered by ACE.
Ability to work 10–12 hours in a confined work area, subject to state-specific labor laws.
Ability to stand for extended periods and perform the physical duties described, including occasionally lifting or moving up to 25 pounds.

Nice To Haves

Two or more years of retail experience is beneficial.
Proficiency in Spanish is welcomed in most markets.

Responsibilities

Understand customers’ unique needs and recommend appropriate ACE products and services.
Communicate effectively with customers, empathize with their challenges, and build trust.
Provide exceptional customer service and foster lasting customer relationships.
Handle services that may vary by store, including cash handling, check cashing, lending, bill pay, and card services.
Prioritize accuracy and confidentiality and comply with industry regulations and safety guidelines.
Work independently and take accountability for overall store performance.
Travel locally and, when necessary, travel to more than one store in a day.