Sales Associate

Carters Inc. • Midland, TX

6d

About The Position

As a Sales Associate, you are the first face of the Carter’s brand for growing families. You welcome customers and help them find products for the important moments in their parenting journey, from new baby essentials to back-to-school needs. The role is based in a welcoming and inclusive retail environment that values teamwork, flexibility, and growth. Carter’s provides training and development opportunities for employees seeking to grow in their current role or pursue a longer-term career.

Requirements

• A positive, solutions-oriented mindset.
• Demonstrated customer service and customer engagement skills.
• Effective and professional verbal and written communication skills.
• Ability to manage multiple tasks at once.
• Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
• Ability to stand or walk for extended periods and climb up and down a ladder.
• Availability that may include days, nights, weekends, and holidays as scheduled.

Responsibilities

• Welcome customers with a warm greeting and assist them with product styles, features, and benefits.
• Resolve customer issues proactively and balance the needs of multiple customers in a busy retail environment.
• Assist customers with omnichannel services as needed to support a positive shopping experience.
• Execute and expedite point-of-sale and register transactions.
• Complete floor replenishment and shipment tasks as needed.
• Explain current promotional events and the brand loyalty program, including credit, to customers.
• Help minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Benefits

• Schedules designed to support work and personal activities.
• Mental health benefits.
• 30% discount on Carter’s brands.
• Referral bonuses.
• Advance You Program, which helps employees earn a GED or bachelor’s degree tuition-free or learn English as a second language.
• Professional and personal development opportunities.
• Development programs to support growth in the current role and beyond.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed