Seasonal Sales Associate - Annapolis Mall

PACSUN • Annapolis, MD

20h • Onsite

About The Position

The Sales Associate generates sales by demonstrating passion for products, brands, fashion, and trends, and by providing an exceptional customer experience. The role also executes initiatives and tasks assigned by the leadership team and contributes positively to the store team.

Associates deliver authentic customer service, focus on full-price selling, handle customer situations according to policy, complete tasks efficiently, execute visual directives, and maintain an organized, clean, and safe store. They follow company and loss-prevention policies and share customer feedback with leadership. They participate in contests and events, stay informed about financial priorities, support sales and operational goals, and execute digital sales strategies such as ship-from-store and BOPIS. They represent the PacSun brand, uphold appearance guidelines, contribute to a positive work environment, learn about products and trends, and work to improve individual performance.

This is a part-time position requiring availability for 20–40 hours per week, including weekends, nights, and peak holiday periods. The role involves frequent lifting and moving of up to 20 pounds and occasional lifting and moving of up to 35 pounds; prolonged sitting or standing; ladder climbing as needed; and moving around the sales floor, stockroom, and office. Work takes place in an open environment with fluctuating temperatures and standard lighting.

Requirements

• Passion for product, brands, fashion, and trends.
• Effective written, verbal, and presentation skills.
• Strong communication skills.
• Excellent time management skills.
• Proficiency in math and strong computer skills.
• Ability to work 20–40 hours per week, including weekends, nights, and peak holiday periods.
• Frequently lift or move up to 20 pounds and occasionally lift or move up to 35 pounds.
• Ability to sit or stand for long periods, climb ladders as needed, and maneuver around sales floor, stockroom, and office areas.
• Ability to talk and hear, walk, use hands to handle or feel items, and reach, twist, or squat.
• Vision abilities including close and distance vision, depth perception, and ability to adjust focus.

Responsibilities

• Deliver an engaging, positive, and authentic customer experience.
• Focus on full-price selling while remaining aware of product value and promotions.
• Handle customer situations in compliance with policies and procedures, attempt to resolve issues, and partner with leadership on escalated matters.
• Complete assigned tasks in a timely and efficient manner.
• Execute visual directives and maintain company visual standards.
• Maintain organization, cleanliness, and a safe working and shopping environment.
• Comply with company policies, the Code of Business Conduct, Employee Policy Guide, Safety Program, and Loss Prevention policies; report violations to leadership or the Silent Witness Hotline.
• Share customer feedback with the leadership team to improve the customer experience.
• Participate in company and store contests and events and stay current on financial goals and priorities.
• Support leadership in achieving sales and operational goals.
• Support and execute digital sales strategies, including ship from store and BOPIS.
• Represent the PacSun brand and maintain its fashion image by following Employee Appearance Guidelines.
• Contribute to a positive work environment and work productively as a member of the team.
• Learn about products, brands, fashion, and trends, and strive to improve individual performance.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed