Sales Associate

EssilorLuxottica Group•Monroe, NC

About The Position

The Sales Associate helps establish LensCrafters as a premier destination for vision needs by delivering a high-quality experience to every patient and customer. The role combines sales and customer service with assistance in selecting eyewear and vision solutions. Associates use optical prescriptions and measurements to help recommend lenses, lens coatings, and frames, while contributing to a clean, organized, inclusive, and positive store environment.

Requirements

  • High school diploma or GED.
  • At least 1 year of experience in retail or customer service.
  • Familiarity with point-of-sale systems, computers, and calculators, along with basic phone and math skills.
  • Ability to embrace new technology and change while maintaining a high level of accuracy.
  • Ability to sell using sales skills and take accountability for sales results, with a desire to meet goals.
  • Strong oral and written communication skills.
  • Self-motivation and demonstrated ability to multitask and respond flexibly in a quickly changing environment.

Responsibilities

  • Consistently deliver sales plans and company objectives by cultivating existing customer relationships and building new ones.
  • Use optical prescriptions to recommend specific lenses and lens coatings.
  • Help patients select frames and coordinate them with optical measurements to support the choice of an appropriate vision solution.
  • Conduct measurements using appropriate optical tools and consult with an Optician as needed.
  • Contribute to a positive store environment and foster strong professional relationships with peers, management, doctors, and support staff (Target Host partners).
  • Maintain the store’s appearance and keep displays and inventory clean, attractive, and organized.
  • Help foster an inclusive culture by treating customers and colleagues with respect.

Benefits

  • Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
  • A competitive bonus and/or commission plan may be offered.
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