About The Position

The Sales Associate sells general merchandise using professional selling techniques and works as part of a team to anticipate and exceed customer expectations. At Minimarts with a Food and Beverage Convenience Bar, the role may also include opening and closing the bar, preparing and displaying products, replenishing goods, and cleaning stations and equipment. The position is part-time in Bayside. No experience is required; a high school diploma or equivalent is preferred.

Requirements

  • No experience required.
  • Must be able to lift up to 25 pounds as related to job duties, including assisting customers and stocking merchandise.

Nice To Haves

  • High school graduate or equivalent preferred.

Responsibilities

  • Greet customers, engage them in conversation, assist with merchandise selection, and suggest complementary items.
  • Explain extended product warranties when applicable, including coverage, benefits, and price.
  • Interact professionally with customers and coworkers, follow NEX dress code and uniform standards, and support other sales team members.
  • Learn about merchandise, including setup, use, care, characteristics, price points, and warranty coverage, and communicate product information to customers.
  • Keep assigned areas stocked and merchandise neatly arranged; communicate inventory trends, customer preferences, needs, and problems to supervisors or managers.
  • Participate in department meetings and exchange ideas about customer service, job performance, and sales goals.
  • Complete sales transactions efficiently and thank customers for their patronage.
  • Perform cash register transactions accurately and according to procedures, including cash, charge, check, gift certificate, and layaway transactions, as required.
  • Inform customers about upcoming sales and Navy Exchange services, and offer NEXCARD accounts while explaining account benefits.
  • Learn and apply NEX store policies and systems, including merchandise returns, price matching, check cashing, and rain checks; resolve customer returns and problems tactfully and efficiently.
  • Maintain awareness in assigned areas and provide customer service to help deter theft.
  • Unpack, stage, and move merchandise; assist with store displays and periodic inventories.
  • Complete paperwork related to merchandise movement, price adjustments, returns, and register operations accurately and completely.
  • Participate in applicable commission and gainsharing incentive programs when eligible.
  • When assigned to a Minimart Food and Beverage Convenience Bar, open and close the bar and turn equipment on or off as appropriate.
  • Preheat and display products in the heated display merchandiser.
  • Replenish products and condiments, including napkins, straws, cups, lids, creamer, and sugar.
  • Time-date products remaining at closing when placing them in the refrigerator; clean small wares and equipment during the day and at closing, and time-date food and beverage products to maintain quality and integrity.
  • Check refrigerator and freezer temperatures at least three times daily.
  • Attend initial four-hour food safety training and annual refresher training if required.
  • Perform other related duties as assigned.

Benefits

  • Federal healthcare benefits, dental coverage, and vision coverage.
  • 401(k) and pension plan options.
  • Paid time off accrual beginning on the first day.
  • Tuition reimbursement program.
  • Continuity programs for military spouses.
  • Eligible for Public Service Loan Forgiveness after qualifying years of service.
  • Tax-free shopping at Navy Exchange locations worldwide.
  • Benefits begin on the first day.
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