About The Position

The Sales Associate sells general merchandise using professional selling techniques and works as part of a sales team to provide service that anticipates and exceeds customer expectations. At Minimarts with a Food and Beverage Convenience Bar, the role also supports its full operation, including opening and closing, preparing and displaying products, replenishing goods, and cleaning stations and equipment. The position involves customer assistance, sales transactions, merchandise presentation and stocking, cash register operation when required, inventory-related paperwork, and maintaining awareness in assigned areas to deter theft. Convenience Bar duties may include preparing food and beverages, monitoring equipment temperatures, dating products, and cleaning equipment. The role requires lifting up to 25 pounds. No experience is required; a high school graduate or equivalent is preferred.

Requirements

  • No experience required.
  • Ability to lift up to 25 pounds as required by job duties.

Nice To Haves

  • High school graduate or equivalent preferred.

Responsibilities

  • Greet and engage customers, assist with merchandise selection, suggest complementary items, and explain extended product warranty coverage and pricing where applicable.
  • Interact professionally and courteously with customers and coworkers, follow NEX dress code and uniform standards, and support other sales team members.
  • Develop product knowledge and communicate information about merchandise, including setup, use, care, characteristics, prices, and warranty coverage.
  • Keep assigned areas stocked and merchandise neatly arranged; communicate stock and customer information to supervisors or store managers; and participate in department meetings and discussions about service and sales improvements.
  • Complete sales transactions efficiently and thank customers for their patronage.
  • Perform cash register transactions when required, including cash, charge, check, gift certificate, and layaway transactions, accurately and according to procedures.
  • Inform customers about sales events and Navy Exchange services, and offer NEXCARD accounts while explaining their benefits.
  • Learn and apply NEX store policies and system functions, including merchandise returns, price matching, check cashing, and rain checks; handle returns and customer problems tactfully and efficiently.
  • Maintain awareness in assigned areas and provide customer service to help deter theft.
  • Unpack, stage, and move merchandise; assist with store displays and periodic inventories; and accurately complete paperwork related to inventory movement, price adjustments, returns, and cash register operations.
  • Participate in applicable commission and gainsharing sales incentive programs when eligible.
  • At Minimarts with a Food and Beverage Convenience Bar, open and close the bar and turn equipment and displays on or off as appropriate.
  • Preheat and display products in heated merchandisers, and replenish food, beverages, condiments, and related supplies for customers.
  • Date products placed in the refrigerator at closing, clean small wares and equipment throughout the day and at closing, and time-date food and beverage products to maintain quality and integrity.
  • Monitor refrigerator and freezer temperatures at least three times daily.
  • Attend initial four-hour food safety training and annual refresher training if required.
  • Lift up to 25 pounds as required for duties such as assisting customers and stocking merchandise.
  • Perform other related duties as assigned.

Benefits

  • Federal healthcare benefits, dental coverage, and vision coverage beginning on day one.
  • 401(k) and pension plan options.
  • Paid time off accrual beginning on day one.
  • Tuition reimbursement program.
  • Continuity programs for military spouses.
  • Eligibility for Public Service Loan Forgiveness after qualifying years of service.
  • Tax-free shopping at Navy Exchange locations worldwide.
  • Competitive salary at the Non-Appropriated Fund NF-01 level, depending on experience.
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