Sales Associate - AutoNation Hyundai Tempe

AutoNation • Tempe, AZ

5d

About The Position

The e-Commerce Sales Associate interacts with customers online, over the phone, and in person to guide them through vehicle purchases in AutoNation’s no-haggle sales environment. The role responds to leads promptly, answers questions, provides information, and helps customers move from online or phone contact to an in-store experience.

The Sales Associate helps customers select a vehicle, discusses terms and payment options suited to their needs and budgets, and closes sales. Associates provide customer service before and after purchase, follow up to ensure satisfaction, and help transition customers to the Service department to support their ownership experience. Compensation is listed as $2,858–$8,700 monthly.

Requirements

• High school diploma or equivalent.
• Proven ability to provide an exceptional customer experience.
• Drive to set and achieve targeted goals.
• Demonstrated communication, consultative, interpersonal, and organizational skills.
• Willingness to follow up with customers.
• Experience and desire to work with technology.
• Valid in-state driver’s license and an acceptable, safe driving record.

Nice To Haves

• Prior sales experience, preferably in retail.
• Strong communication and interpersonal skills.
• A desire to help people and exceed expectations.

Responsibilities

• Interact with customers online, over the phone, and in person to guide them through vehicle purchases.
• Respond to customer leads in a timely manner and answer questions about vehicles and the purchase process.
• Help customers move from phone or internet contact to an in-store experience.
• Help customers select vehicles and discuss terms and payment options that fit their needs, lifestyles, and budgets.
• Close vehicle sales in a no-haggle sales environment.
• Provide an exceptional customer experience before and after purchase.
• Follow up with customers to ensure satisfaction and build loyalty.
• Help transition customers to the Service department.

Benefits

• Competitive compensation.
• 401(k) matching.
• Health, dental, and vision insurance plans.
• Maternity benefits.
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
• Deals and discounts through YouDecide, a website with offers from providers and retailers.
• Career paths into finance, management, and other areas.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED