Sales Associate

Pet Supermarket•Port St. Lucie, FL

About The Position

The Sales Associate assists the store management team with the overall operation and performance of the store, including sales, merchandising, and operations. The role supports animal well-being and store success by following operational standards, helping achieve sales goals, and contributing to efficient daily operations. Sales Associates strive to enhance the lives of pets and their people through helpful service, product knowledge, and a positive shopping experience. The position works primarily on the sales floor, helping customers select appropriate food and accessories, maintaining store and brand standards, caring for animals and pet enclosures, supporting the fish system, and replenishing merchandise. Associates follow company policies and procedures and complete other duties assigned by store management.

Requirements

  • Must be at least 18 years of age.
  • Ability to work a flexible schedule that may include mornings, evenings, weekends, and holidays according to business needs.
  • Ability to perform duties requiring physical exertion and dexterity, including repeatedly lifting up to 55 pounds several times throughout a shift.
  • Ability to spend most of the work time standing or moving around on the sales floor.
  • Active listening when communicating with customers and employees, and active observation when merchandising the store.

Nice To Haves

  • Preferred retail or customer service experience.
  • Enjoy working with and around animals.

Responsibilities

  • Support sales, service, and customer-experience initiatives by demonstrating the store's selling and service models.
  • Acknowledge, welcome, and thank customers in a friendly and timely manner.
  • Help customers select products and answer questions to ensure they find suitable food and accessories for their pets.
  • Comply with Brand Standards and help maintain the store's consistency and reputation.
  • Work with the store team to meet or exceed targeted sales goals and daily sales goals.
  • Clean pet enclosures and ensure animals have appropriate food and water.
  • Support maintenance of the fish system.
  • Restock merchandise on shelves and fixtures and move products from the stockroom to the sales floor.
  • Maintain professionalism and a positive attitude in the workplace.
  • Follow company policies and procedures communicated by the Sunrise Support Office.
  • Complete tasks and other duties assigned by store management.

Benefits

  • Room for advancement
  • Continuous product training
  • Flexible schedule
  • Employee discounts
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