Sales Associate (Remote - Houston)

Establishment Labs•Houston, TX

3d•Remote

About The Position

Establishment Labs designs, develops, and manufactures medical aesthetic device technologies and wellness solutions for breast health, aesthetics, and reconstruction. Motiva USA, LLC, its American division, is seeking a Sales Associate to support the sales team in promoting and selling the Motiva USA portfolio to plastic surgeons. This is a remote, field-based role for candidates located in the Houston, Texas area. The position supports customer relationships, practice development, patient conversion programs, product education, and clinical cases, working closely with the Regional Sales Manager and Surgical Sales Representatives to drive product utilization and sales growth. The role involves clinical and surgical environments and may include support during procedures.

Requirements

Bachelor's degree in Business, Marketing, or a related field.
Completion of a foundational sales training program or equivalent formal sales training.
At least 2 years of B2B sales experience.
Ability to be credentialed and work in an operating room, including assisting with and observing surgical procedures.
Strong customer relationship management and communication skills.
Proactive, hands-on approach and ability to work independently.
Ability to work effectively in an evolving, fast-paced environment.
Strong organizational skills and ability to manage administrative responsibilities in a timely manner.
Proficiency with Microsoft Excel, PowerPoint, Word, Outlook, and Teams.
Experience using CRM systems.
Ability and willingness to travel frequently within the assigned territory, including overnight travel as business needs require.
Valid driver's license and ability to safely operate a motor vehicle while spending significant time driving throughout the territory.
Fluent written and verbal English communication skills.

Responsibilities

Track inventory and coordinate shipments and returns to maintain product availability and timely deliveries.
Assist with territory planning, account segmentation, and sales forecasting.
Support sales presentations to surgeons using approved materials.
Work with sales representatives to identify, qualify, and follow up on leads.
Educate practices and execute promotional initiatives to convert patients to Motiva and increase brand visibility.
Train practice front desk teams and Patient Care Coordinators, and execute consumer-facing programs to improve patient engagement and practice performance.
Build and maintain customer relationships, respond to inquiries, and support customer satisfaction and retention.
Maintain current knowledge of portfolio features, clinical benefits, and industry trends, and communicate product value.
Support surgeon training and clinical procedures through demonstrations, operating room support, product preparation, and on-site procedural assistance.
Follow company policies, use MLR-approved materials, and comply with applicable regulations.
Provide account-management and field-activity coverage during open territories or Surgical Sales Representative absences, including vacations and leaves.