Beauty Sales Associate - Houston

Teso Life•Houston, TX

8h•Onsite

About The Position

Store Staff are frontline store employees primarily responsible for merchandising, replenishment, product organization, price labels, area cleanliness, customer service, receiving support, stockroom organization, tester/sample/display-material management, work records, and issue reporting within their assigned area. Under the direction of the Team Leader, Assistant Store Manager, and Store Manager, Store Staff complete daily tasks according to Company standards to ensure merchandise is neatly displayed, pricing is accurate, replenishment is timely, the area is clean, service is friendly, and issues are promptly reported. The role includes greeting customers, offering basic product guidance, escalating complaints or issues, maintaining merchandise displays and labels, checking products for expiration or damage, assisting with receiving and stockroom organization, maintaining testers and samples, and following company conduct and work-record procedures.

Requirements

High school diploma, vocational secondary school, or above.
Strong execution and sense of responsibility.
Good customer service and attention to detail.
Effective communication and teamwork skills.
Familiarity with, or willingness to learn, product merchandising, replenishment and recovery, price labels, expiration management, customer service, cleanliness, receiving organization, and basic work records.

Nice To Haves

Experience in retail, supermarkets, convenience stores, beauty, collectible/toy retail, lifestyle retail, or service industries; candidates without experience may be trained.

Responsibilities

Maintain a neat and professional appearance and wear the required uniform, name badge, and work tools.
Remain focused on assigned responsibilities during working hours and follow workplace conduct requirements.
Clock in and out, complete shift handoffs, and complete the Daily Work Process Form as required.
Proactively greet customers and provide friendly service.
Guide customers to appropriate products and provide basic product introductions; notify the Team Lead if an item is unavailable.
Promptly escalate complaints, returns or exchanges, negative feedback, and issues that cannot be resolved.
Complete product shelving, front-facing, categorized merchandising, display organization, and shelf maintenance in the assigned area.
Replenish and organize products, maintain full and orderly shelves, match price labels correctly, and keep aisles clear.
Return unwanted customer merchandise to the appropriate category or location, or transfer it to the responsible area.
Check for near-expiration, expired, damaged, swollen, spoiled, improperly packaged, or otherwise unsellable products.
Maintain price labels, promotional labels, and point-of-purchase materials, and report pricing discrepancies or label errors.
Assist with shrink records, receiving exception records, and corrective-action feedback.
Maintain cleanliness of floors, shelves, price strips, shelf guards, promotional displays, display areas, and equipment in the assigned area.
Assist with receiving, moving, sorting, shelving, stockroom organization, locating products, inventory counts, and returning materials to their proper locations.
Report equipment, stockroom, merchandise, or safety exceptions to the Team Leader or Store Manager.
Maintain testers, samples, trial-size products, display props, promotional gifts, and related materials as required.
Report missing, damaged, contaminated, expired, poorly labeled, or improperly displayed tester and sample items.
Do not remove, give away, sell, open, exchange, or improperly dispose of Company property without authorization.