Sales Associate, Levis - Woodfield Mall

Levi Strauss•Schaumburg, IL
•Onsite

About The Position

Levi Strauss & Co. is seeking a consumer-centric, open-minded, and proactive Sales Associate (described in the posting as a stylist) to help deliver an exceptional consumer experience. The role supports customer service, sales, merchandising, and store operations, while modeling and coaching the company’s service approach. The successful candidate shares Levi’s values of originality, integrity, empathy, courage, and performance, and has an interest in fashion and current trends. The position is part-time at Woodfield Mall in Schaumburg, Illinois, and reports to the Store Manager. The pay range is $13.45–$22.45 per hour, or the higher applicable local, state, or federal minimum wage. Pay may vary based on experience, qualifications, location, and other business-related factors. Levi Strauss & Co. describes itself as a retailer that champions sustainability and ethical practices. Its brands include Levi’s®, Dockers®, and Beyond Yoga®. The company provides equal employment opportunity and prohibits discrimination and harassment on the basis of protected characteristics.

Requirements

  • Must be at least 16 years old.
  • Must be available to work a flexible schedule, including evenings, weekends, and holidays.
  • Must be able to lift up to 40 pounds and perform ongoing standing, walking, kneeling, squatting, bending, overhead reaching, and ladder climbing, with or without reasonable accommodation.
  • Must have reliable transportation.
  • Must be fashion savvy and interested in current trends.
  • Must enjoy being busy and managing multiple tasks.

Responsibilities

  • Suggest outfits that incorporate current trends and promotions and meet consumers’ needs, following Levi’s® service approach.
  • Promote the Levi’s® omnichannel experience by engaging consumers with the Red Tab Loyalty program.
  • Resolve consumer concerns in accordance with company policy and with consumer satisfaction in mind.
  • Partner with store management to address elevated consumer issues.
  • Handle cash and merchandise operations efficiently, including shipment processing, floor sets, markdowns, and replenishment, while maintaining standards.
  • Perform store procedures in compliance with store policy.
  • Comply with Levi’s® Stores policies, procedures, and programs, and follow directives from store management.
  • Model and coach for a positive consumer experience across customer service, sales, merchandising, and store operations.

Benefits

  • Full-time employees receive three weeks of paid time off in their first year, increasing to four or more weeks thereafter.
  • Full-time employees receive immediate medical, dental, and vision coverage; the posting also mentions free medical premiums with Live.
  • Full-time and part-time employees receive paid volunteer hours and charity donation matching up to $2,000 per year.
  • Full-time and part-time employees receive a 50% employee discount.
  • Full-time and part-time employees receive a 401(k) match of 125%, up to 6% of contributions.
  • The company describes opportunities to explore advanced roles at Levi’s, Dockers, and Beyond Yoga.
  • The company’s total rewards package includes paid leave, life and disability insurance, 401(k) match, and health care benefits for eligible employees.
  • The company mentions competitive pay and incentive plans.
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