Sales Assistant - Woodfield Mall
Michael Kors•Schaumburg, IL
•$16
About The Position
The Sales Assistant supports the sales team and helps deliver the customer service promise by maintaining an organized and pleasant shopping environment. The role includes replenishing merchandise, assisting with customer requests and sales-floor tasks, processing transactions, and maintaining the sales floor, fitting rooms, and cash wrap. The position is at Woodfield Mall.
Responsibilities
- Replenish merchandise on the sales floor.
- Perform stock checks for customers and in support of sales associates.
- Assist with merchandise floor moves and other visual tasks.
- Process point-of-sale transactions accurately and efficiently.
- Comply with sales-related policies and procedures.
- Greet customers warmly and interact with them as they enter the store.
- Respond to customer questions quickly and accurately.
- Determine customer needs and direct customers to the appropriate sales associate.
- Assist sales associates with resolving client problems and complaints as needed.
- Coordinate effectively with stock and sales associates to ensure a fast, seamless fitting-room experience.
- Provide a high level of customer service to each customer.
- Keep the sales floor and merchandise neat, organized, and stocked.
- Unpack, hang or fold merchandise, and attach security tags when needed.
- Maintain the sales floor, fitting rooms, and cash wrap; process and run go-backs.
- Adhere to the work schedule, including time and attendance requirements.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
