Sales Associate

Carters Inc. • Flowood, MS

6d

About The Position

As a Sales Associate, you will be the first face of the Carter’s brand for growing families. You will welcome customers, help them find products for babies and young children, and support them through important family moments in a welcoming and inclusive retail environment. Carter’s provides training and development opportunities and emphasizes caring, teamwork, flexibility, and growth.

The role involves customer service and engagement in a busy retail setting, including assisting with products and omnichannel shopping, processing register transactions, replenishing the sales floor, handling shipment as needed, explaining promotions and the brand loyalty program, and helping maintain a safe and clean store. Availability may include days, nights, weekends, and holidays as scheduled. The position requires lifting up to 40 pounds and frequent movement, along with standing or walking for extended periods and climbing a ladder.

Requirements

• Positive, solutions-oriented mindset.
• Demonstrated customer service and customer engagement skills.
• Effective and professional verbal and written communication skills.
• Ability to manage multiple tasks at once.
• Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
• Ability to stand or walk for extended periods and climb up and down a ladder.
• Availability that may include days, nights, weekends, and holidays as scheduled.

Responsibilities

• Welcome customers with a warm greeting and assist them with product styles, features, and benefits.
• Proactively resolve customer issues and balance the needs of multiple customers in a busy retail environment.
• Assist with omnichannel shopping as needed to ensure a positive customer experience.
• Execute and expedite point-of-sale/register transactions.
• Complete floor replenishment and shipment tasks as needed.
• Explain current promotional events and the brand loyalty program, including credit, to customers.
• Help minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Benefits

• Schedules designed to accommodate personal activities and commitments.
• Mental health benefits.
• 30% discount on Carter’s brands.
• Referral bonuses.
• Advance You Program offers tuition-free GED or bachelor’s degree attainment or English as a second language learning.
• Professional and personal development and training programs.
• Development programs to support growth in the current role and beyond.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed