Sales Associate

GN Group
•Remote

About The Position

Jabra Hearing is hiring a Sales Associate for its Inside Sales team. The role supports inbound and outbound sales in a fast-paced, customer-focused environment. The Sales Associate engages leads at different stages of the sales funnel, learns about their hearing needs, explains Jabra Hearing's solutions, and guides them toward confident purchase decisions. The position involves managing the full sales lifecycle, using Salesforce and internal tools, developing product expertise, and meeting individual sales goals and KPIs.

Requirements

  • Bachelor's degree or higher.
  • At least 1 year of experience in an inside sales role, ideally in a high-volume or consumer-focused environment.
  • Resilience, adaptability, and a solutions-oriented mindset in a collaborative, high-energy sales environment.
  • Confidence managing inbound calls, outbound outreach, and scheduled consultations in a remote, self-directed setting.
  • Strong written and verbal communication skills in English.
  • Familiarity with Salesforce or a similar CRM and a solid understanding of sales pipeline management.

Nice To Haves

  • Experience in a high-volume or consumer-focused inside sales environment.

Responsibilities

  • Manage daily lead responsibilities, including inbound calls, scheduled sales consultations, emails, and outbound outreach to new and assigned leads.
  • Engage high-intent prospects, understand their hearing needs, and guide them toward purchasing an appropriate hearing solution.
  • Manage and advance the sales pipeline throughout the sales lifecycle, from initial outreach and follow-up to objection handling and closing.
  • Stay informed about the current and evolving product line, including new features, technology, and offerings.
  • Use Salesforce and internal tools to manage tasks, track progress, and maintain up-to-date customer records.
  • Meet and exceed individual sales goals and KPIs while maintaining high activity levels.

Benefits

  • Competitive compensation starting at $23.00 per hour, plus participation in a quarterly sales bonus plan.
  • 401(k) plan with matching up to 4%.
  • Medical, vision, and dental insurance.
  • Basic life and disability insurance.
  • 12 weeks of paid parental leave.
  • Paid time off, including accrual of up to 15 days of vacation time and approximately 8 days of sick and safe time.
  • Eligibility for up to 10 company holidays annually.
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