06693 Inside Sales

CosmoProf • Norwood, MA

11d • $16 - $18

About The Position

The Sales Associate focuses on creating a memorable shopping experience for Cosmoprof customers. The role involves advising customers on hair color, cosmetics, skin care, and nail products, supported by product knowledge and training provided by Cosmoprof. The associate builds customer relationships, recommends products, communicates promotions, supports store presentation and loyalty-program enrollment, processes transactions, and helps maintain a professional store environment. A range of working schedules and hours is available to suit different needs.

Requirements

• High school diploma or equivalent.
• Must be at least 18 years of age.
• Must be available to meet the scheduling needs of the business.
• Able to communicate clearly and concisely with customers, co-workers, and management.
• Able to apply knowledge gained through product training to support customer service.
• Able to read and explain product labels.
• Able to follow direction and perform other duties as assigned by the Manager.
• Must be able to lift up to 25 pounds, occasionally while on a ladder, with or without accommodation.
• The position requires prolonged standing and walking, recurring bending, crouching, stooping, stretching, reaching, or similar activities, and recurring lifting of moderately heavy items such as shipment or record boxes.
• The position involves working around moving parts, carts, or machines, and may occasionally involve exposure to irritant chemicals, fumes, or odors.

Nice To Haves

• At least one year of retail sales or customer service experience is preferred.

Responsibilities

• Build relationships with customers and inspire loyalty.
• Recommend additional and complementary products.
• Inform customers about current promotions and events.
• Set up advertising displays and arrange merchandise to highlight sales and promotional events.
• Inform customers about and enroll them in the Loyalty program.
• Complete transactions accurately and efficiently.
• Maintain a professional store environment and communicate inventory issues.
• Demonstrate Cosmoprof Culture Values.
• Use product knowledge training to support customer service.
• Read and explain product labels.
• Follow directions and perform other duties as assigned by the Manager.

Benefits

• Generous product discount and free sample products.
• Product education and training.
• Opportunity for growth.
• May qualify for medical, dental, vision, 401(k), vacation, sick time, and holiday time depending on average hours worked.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED