Sales Associate

Carter's•Waipahu, HI

About The Position

As a Sales Associate, you are the first face of the Carter’s brand for growing families. You welcome customers, help them explore baby and children’s products, and support them through important moments in their parenting journey. The role is based in a welcoming and inclusive environment that values employees’ skills and talents. Carter’s describes its culture as close-knit and focused on caring, teamwork, flexibility, and growth. The company provides training and development programs, and offers opportunities to build skills and grow in the current role or beyond. The position’s compensation ranges from $15.50 to $17.75 per hour, based on experience and location. The job description notes that duties may be changed or reassigned at management’s discretion and that employees may be required to perform additional duties not listed.

Requirements

  • Positive and solutions-oriented mindset.
  • Demonstrated customer service and customer engagement skills.
  • Effective and professional verbal and written communication skills.
  • Ability to manage multiple tasks at once.
  • Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
  • Ability to stand or walk for extended periods and climb up and down a ladder.
  • Availability that may include days, nights, weekends, and holidays as scheduled.

Responsibilities

  • Welcome customers with a warm greeting and assist them with product styles, features, and benefits.
  • Proactively resolve customer issues and assist multiple customers in a busy retail environment.
  • Assist customers with omnichannel services as needed to support a positive shopping experience.
  • Execute and expedite point-of-sale and register transactions.
  • Complete floor replenishment and shipment tasks as needed.
  • Explain current promotional events and the brand loyalty program, including credit, to customers.
  • Help minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Benefits

  • Schedules designed to support work-life balance.
  • Mental health benefits.
  • 30% discount on Carter’s brands.
  • Referral bonuses.
  • Advance You Program tuition-free GED or bachelor’s degree education, or English as a second language learning.
  • Professional and personal development opportunities.
  • Training and development programs to support growth in the role and beyond.
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