Sales Associate

Carters Inc. • Crestview Hills, KY

6d

About The Position

As a Sales Associate, you will be the first face of the Carter’s brand for growing families, helping customers with baby essentials, school clothing, and other milestones in their parenting journey. You will work in a welcoming and inclusive environment that values team members’ skills and talents. Carter’s offers training and development programs and opportunities to grow in the current role and beyond. The role may suit someone seeking seasonal work or a long-term career.

The position involves greeting and assisting customers, supporting omnichannel shopping, handling register transactions, replenishing merchandise, communicating promotional events and the brand loyalty program, and helping maintain a safe and clean store. The job requires physical activity including lifting up to 40 pounds and standing or walking for extended periods. Availability may include days, nights, weekends, and holidays as scheduled.

Requirements

• A positive, solutions-oriented mindset.
• Demonstrated customer service and customer engagement skills.
• Effective and professional verbal and written communication skills.
• Ability to manage multiple tasks at once.
• Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
• Ability to stand or walk for extended periods and climb up and down a ladder.
• Availability that may include days, nights, weekends, and holidays as scheduled.

Responsibilities

• Welcome customers with a warm greeting and assist them with product styles, features, and benefits.
• Proactively resolve customer issues and balance the needs of multiple customers in a busy retail environment.
• Assist with omnichannel shopping as needed to support a positive customer experience.
• Execute and expedite point-of-sale/register transactions.
• Complete floor replenishment and shipment tasks as needed.
• Explain current promotional events and the brand loyalty program, including credit, to customers.
• Help minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Benefits

• Schedules designed to accommodate work and personal activities.
• Mental health benefits.
• 30% discount on Carter’s brands.
• Referral bonuses.
• Advance You Program offering tuition-free GED or bachelor’s degree completion, or English as a second language learning.
• Professional and personal development and training programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed