Anthropologie Sales Associate

Urban Outfitters•Brookfield, WI

1d•Onsite

About The Position

A Sales Associate contributes to driving sales by providing each customer with a genuine and unique experience. The role focuses on personalized customer engagement, supporting sales across the sales floor, using technology to facilitate transactions and orders, contributing to teamwork and product knowledge, and supporting shipment, order fulfillment, merchandising, and store operational standards. URBN offers employees comprehensive perks and benefits. Availability and eligibility for specific benefits may depend on location and employment status.

Requirements

Experience in customer service.
Experience being a team player.
Ability to work flexible hours to meet store needs, including nights, weekends, and holidays.

Nice To Haves

An appreciation for the Anthropologie brand (described as being an “Anthro brand fan”).

Responsibilities

Initiate genuine, personalized conversations so customers feel welcome, heard, and valued.
Support selling throughout the sales floor by connecting with multiple customers and sharing product suggestions.
Use technology to transact in the moment, find sizes and colors, and place orders for items unavailable in the store.
Build productive relationships with peers, ask for support when needed, and make an effort to help others.
Participate in learning and sharing product knowledge, current trends, and personal styling priorities to inspire customers.
Contribute to positive team morale by participating in store initiatives and highlighting peers and leaders through the SPARKED journal.
Share insights about customer and employee experiences and communicate feedback to Store Leadership.
Understand how service and selling contribute to the store’s business on every shift.
Support shipment processes to learn about new and restocked products, contribute to omni order fulfillment, and maintain floor stock levels.
Maintain Anthropologie’s visual and operational standards, keep the focus on the customer, and stay current on merchandising updates.