Anthropologie Sales Associate

Anthropologie•Asheville, NC

1d•Onsite

About The Position

A Sales Associate contributes to driving sales by providing each customer with a genuine and unique experience. The role engages customers through personalized conversation, product suggestions, and styling knowledge, while using technology to help complete transactions, locate products, and place orders. The associate also contributes to teamwork, store operations, shipment and omni order fulfillment, and the upkeep of Anthropologie’s visual and operational standards.

Requirements

Experience in customer service.
Experience being a team player.
Ability to work flexible hours to meet store needs, including nights, weekends, and holidays.
Interest in or enthusiasm for the Anthropologie brand.

Responsibilities

Initiate genuine, personalized conversations so customers feel welcome, heard, and valued.
Support a selling environment across the sales floor by connecting with multiple customers and sharing product suggestions.
Use technology to transact in the moment, find sizes and colors, and place orders for items unavailable in the store.
Build productive relationships with peers, ask for support when needed, and help others.
Participate in learning and sharing product knowledge, current trends, and personal styling priorities to inspire customers.
Contribute to positive team morale by participating in store initiatives and highlighting peers and leaders through the SPARKED journal.
Share insights about customer and employee experiences and communicate feedback to Store Leadership.
Understand how service and selling contributions on each shift affect store business.
Support shipment processes to learn about new and restocked products, contribute to omni order fulfillment, and maintain floor stock levels.
Maintain Anthropologie’s visual and operational standards while prioritizing the customer and staying current on merchandising updates.