Sales Associate - Eau Claire

Goodwill NCW Jobs • Eau Claire, WI

1d

About The Position

Goodwill NCW is a nonprofit organization with 28 retail stores across north-central Wisconsin. Its mission is to elevate people by eliminating barriers to employment and transform lives through skill building that supports sustained employment and improved financial stability.

The Sales Associate supports customer satisfaction and store operations by processing purchases, explaining customer programs, maintaining merchandise displays, assisting shoppers, and keeping work areas clean, safe, and organized. The role is performed primarily in a standard retail backroom or warehouse environment, with extensive team member contact and frequent interruptions.

Requirements

• Excellent time-management and prioritization skills, including the ability to handle multiple tasks simultaneously under time constraints.
• Excellent communication, customer-service, and attention-to-detail skills.
• Ability to operate a cash register and accurately count money.
• Basic math skills.
• Fluency in English.
• Experience with computers, or willingness and ability to learn.
• Reliable transportation.
• Ability to work a flexible schedule, including holidays, evenings, and weekends.
• Regular and timely attendance in accordance with the assigned work schedule.
• Ability to stand for prolonged periods, up to 8 hours.
• Ability to independently twist, lift, carry, push, or pull 10 to 25 pounds; use a team lift for objects weighing over 25 pounds.
• Ability to reach approximately 54 inches and frequently stoop, bend, kneel, and crouch.
• Sufficient hand and finger dexterity to perform detailed tasks.
• Ability to verbally communicate to exchange information.

Responsibilities

• Efficiently and accurately scan tickets and process customer payments while following cash-handling standards.
• Educate customers about the Round Up program to achieve program goals.
• Inform customers about the Good Points program to achieve program goals.
• Answer telephone calls professionally and operate the paging system.
• Ensure items are properly displayed, pulled, and restocked in accordance with merchandising standards and leadership guidance.
• Help customers locate items or seek assistance for them when unable to help directly.
• Maintain a clean, safe, and organized work area.
• Complete opening and closing checklists and support general cleaning, including parking lot maintenance.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed