Sales Associate - Eau Claire

Goodwill NCW Jobs • Eau Claire, WI

22h • Onsite

About The Position

The Sales Associate supports customer satisfaction and store operations at Goodwill NCW’s Eau Claire store. The role involves accurately scanning tickets and processing payments in accordance with cash-handling standards, informing customers about the Round Up and Good Points programs, answering telephone calls and operating the paging system, and helping maintain merchandise displays and stock. The associate also assists customers with locating items, maintains a clean, safe, and organized work area, completes opening and closing checklists, and helps with general cleaning, including parking lot maintenance. Other duties may be assigned.

Work is performed primarily in a standard retail backroom or warehouse environment, with frequent team-member contact and interruptions. The position requires prolonged standing, physical handling of merchandise, and frequent bending and similar movements. Accommodations may be made for individuals with disabilities to perform essential functions.

Requirements

• Excellent time-management and prioritization skills, including the ability to work through multiple tasks simultaneously under time constraints.
• Excellent communication, customer-service, and attention-to-detail skills.
• Ability to operate a cash register and accurately count money.
• Basic math skills.
• Fluency in English.
• Computer experience or willingness and ability to learn.
• Reliable transportation.
• Ability to work a flexible schedule, including holidays, evenings, and weekends, and maintain regular, timely attendance according to the assigned work schedule.
• Ability to stand for prolonged periods, up to 8 hours.
• Ability to independently twist, lift, carry, push, or pull 10 to 25 pounds, and to use a team lift for objects weighing over 25 pounds.
• Ability to reach approximately 54 inches and frequently stoop, bend, kneel, and crouch.
• Sufficient hand and finger dexterity to perform detailed tasks.
• Ability to communicate verbally to exchange information.

Responsibilities

• Ensure customer satisfaction by efficiently and accurately scanning tickets and processing payments while following cash-handling standards.
• Educate customers about the Round Up program to help achieve program goals.
• Inform customers about the Good Points program to help achieve program goals.
• Operate the telephone, answer calls professionally, and operate the paging system.
• Ensure items are properly displayed, pulled, and restocked according to merchandising standards and leadership guidance.
• Help customers locate items or seek assistance for them when unable to help.
• Maintain a clean, safe, and organized work area; complete opening and closing checklists and support general cleaning, including parking lot maintenance.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed