Sales Associate

Carters Inc.•College Station, TX

About The Position

As a Sales Associate at Carter’s, you will represent the brand to growing families and help customers find products for their parenting journey, from baby essentials to children’s school clothing. You’ll work in a welcoming and inclusive retail environment, helping create positive shopping experiences and building connections with customers and teammates. Carter’s offers training, development, and opportunities to grow in the role or pursue a longer-term career. The role may require performing duties beyond those listed, and management may change or reassign duties, responsibilities, title, or location.

Requirements

  • Positive, solutions-oriented mindset.
  • Demonstrated customer service and customer engagement skills.
  • Effective and professional verbal and written communication skills.
  • Ability to manage multiple tasks at once.
  • Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
  • Ability to stand or walk for extended periods and climb up and down a ladder.
  • Availability that may include days, nights, weekends, and holidays as scheduled.

Responsibilities

  • Welcome customers and provide assistance with product styles, features, and benefits.
  • Proactively resolve customer issues and assist multiple customers in a busy retail environment.
  • Assist with omnichannel services as needed to meet customer needs and support a positive shopping experience.
  • Execute and expedite point-of-sale and register transactions.
  • Complete floor replenishment and shipment tasks as needed.
  • Explain current promotional events and the brand loyalty program, including credit, to customers.
  • Help minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Benefits

  • Schedules designed to support work-life balance.
  • Mental health benefits.
  • 30% discount on Carter’s brands.
  • Referral bonuses.
  • Advance You Program offering tuition-free GED or bachelor’s degree study, or English as a second language learning.
  • Professional and personal development and training programs.
  • Development programs to support growth in the current role and beyond.
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