About The Position

As a Sales Associate at Purple, you are responsible for generating sales on the retail floor, achieving performance goals, driving personal sales, and delivering an exceptional shopping experience for every customer. The role offers opportunities to develop selling skills and product knowledge in a positive work environment. Sales Associates provide an exceptional customer experience, use sales strategies to meet performance metrics, set and monitor personal goals, and continually build product knowledge and selling skills. They also follow company retail and safety policies, provide solution-oriented customer service, and demonstrate Purple’s values. This part-time position is expected to work approximately 15–29 hours per week, though actual hours may vary based on business needs. The schedule may include evenings, weekends, and holidays. Compensation is $18.00 per hour, with eligibility for monthly commissions on qualifying mattress sales under the applicable commission agreement.

Requirements

  • High school diploma or equivalent.
  • Comfort learning and adapting to new technology.
  • Excellent interpersonal communication capabilities and effective communication skills.
  • Customer service-oriented attitude.
  • Ability to stay organized and manage time effectively.
  • Desire to improve selling behavior and problem-solving.
  • Enthusiasm and a positive attitude.
  • Ability to learn and communicate product knowledge to match customer needs.
  • Willingness to learn and tackle new challenges.
  • Ability to perform the physical requirements of the role, including prolonged standing, repeated reaching or bending, and moving objects up to 50 pounds; lifting up to 200 pounds with a team or equipment may be required.

Nice To Haves

  • At least 1 year of experience working in a retail environment is strongly preferred.

Responsibilities

  • Generate sales on the retail floor and drive personal sales.
  • Provide an exceptional selling experience for Purple customers to increase sales and KPIs.
  • Make strategic sales decisions aligned with Purple’s values.
  • Use sales strategies to meet performance metrics.
  • Set personal goals, take ownership of results, monitor progress, and track performance.
  • Demonstrate selling behavior aligned with Purple’s sales strategy and continually improve selling skills, performance, and product knowledge.
  • Help foster a positive work environment.
  • Follow retail and safety company policies.
  • Provide excellent customer service and demonstrate a solution-oriented mindset.
  • Demonstrate company values through behavior.
  • Work a flexible schedule that may include evenings, weekends, and holidays.

Benefits

  • 401(k) match
  • Employee discount
  • Complimentary mattress
  • Monthly commissions on qualifying mattress sales
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