Seasonal Beauty Sales - Fragrances - Ross Park

Nordstrom•Pittsburgh, PA
•Onsite

About The Position

As a member of the Nordstrom Beauty community, you will create personalized beauty experiences for customers and work with a team that values your skills. The role focuses on understanding customer needs, recommending beauty products, and maximizing sales across luxury and on-trend brands. Candidates should be passionate about beauty trends, makeup, and skincare, and able to build a customer following both in-store and digitally. The position includes makeup applications and skincare analyses, product recommendations, in-store and digital selling, appointment booking, and support for Beauty events and services. You will maintain a clean, organized, customer-ready department, stay informed about beauty products and trends through training, and support customer loyalty through sales transactions and Nordstrom Rewards accounts. Work schedules are flexible based on business needs and may include evenings and weekends.

Requirements

  • Passion for customer service and beauty, including trends, makeup application, and skincare.
  • Ability to connect with customers, proactively handle customer concerns, and contribute to a positive team environment.
  • Empathy and respect for all customers, providing a supportive environment during makeup and skincare application.
  • Strong multitasking, organization, and follow-through skills.
  • Drive to achieve sales goals, with interest in using networking and technology.
  • Ability to work a flexible schedule based on business needs, including evenings and weekends.
  • Ability to remain in continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
  • Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
  • Ability to handle bulky and sometimes awkwardly shaped items, including reaching for and lifting items above the head.
  • Ability to regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

  • Conduct makeup applications and skincare analyses, and recommend products based on customers’ beauty goals.
  • Collaborate with team members to create a welcoming and inclusive environment for all customers.
  • Set and achieve sales goals for in-store and digital selling using selling tools, including text and social media.
  • Book appointments and drive sales for in-store Beauty events and services.
  • Keep the department organized, clean, and customer-ready.
  • Keep up with beauty trends, products, and industry knowledge through trainings provided by Nordstrom and brand partners.
  • Manage sales, refunds, and exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts.

Benefits

  • Medical, vision, and dental coverage options.
  • Retirement benefits, including 401(k).
  • Paid time away and PTO accruals.
  • Life insurance and disability insurance options.
  • Merchandise discount.
  • Employee Assistance Program (EAP) resources.
  • Holidays.
  • Position may be eligible for performance-based incentives or bonuses.
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