Sales Associate (Full-Time) - Southaven, Southaven, MS

DTLR, Inc.•Southaven, MS

2d•Onsite

About The Position

The Full-Time Associate supports the store management team with daily store operations, including customer service, sales, merchandising, and other duties assigned by management. Work is expected to be professional, courteous, reliable, and results-oriented. The standard work week is a minimum of 35 hours and a maximum of 40 hours. The role involves helping customers identify and select suitable products, maintaining merchandise and store presentation, supporting operational compliance and loss prevention, and assisting with employee training. The employee may need to take charge of the store when necessary and work in multiple stores within the assigned district.

Requirements

Previous retail or customer-service work experience is preferred but not required.
High school diploma or equivalent is preferred.
Excellent command of English to communicate effectively with management, customers, and coworkers.
Demonstrated leadership and ability to work with minimal supervision and take charge of the store when necessary.
Open availability and flexibility to meet customer demand and business needs.
Basic fashion and style-trend knowledge and an interest in working with customers in a retail setting.
Demonstrated ability to build and work as part of a team, handle responsibility, and understand the needs of the street-lifestyle customer.
Willingness to work in multiple stores in the assigned district.
Reliable transportation.
Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment.

Nice To Haves

Previous retail or customer-service work experience.
High school diploma or equivalent.

Responsibilities

Build customer relationships and provide professional, courteous, attentive, honest, and responsive service.
Identify customer needs and provide knowledgeable assistance with product selection.
Use basic fashion and trend knowledge to recommend appropriate merchandise while meeting DTLR standards.
Assist with shipments, merchandising, restocking, and pricing.
Maintain a positive and enthusiastic attitude toward the job and company.
Comply with and enforce company policies.
Participate in service training and product programs.
Assist the Store Manager in identifying loss or inventory inconsistencies and helping the store meet shrink goals.
Monitor and control operational compliance, safety, and business standards.
Support employee training in suggested selling and merchandising techniques.
Help minimize inventory shrinkage by protecting against shoplifting and internal theft, and follow loss-prevention policies and security procedures.
Follow point-of-sale procedures, balance money taken in during an assignment, and work with store management to investigate discrepancies.
Keep management informed of important developments and potential problems.
Help maintain a neat and orderly sales environment.
Perform other duties as assigned.