Assistant Store Manager - Southaven, Southaven, MS

DTLR, Inc.•Southaven, MS

2d•Onsite

About The Position

The Assistant Store Manager assists the Store Manager with daily retail store operations to support sales and profitability through merchandising execution, expense and inventory management, team training and development, human resources management, and customer service. The role helps maintain company policies, operational compliance, safety, business standards, and store performance goals. The position may require work across multiple stores in the assigned district, a flexible schedule including days, nights, weekends, and holidays, and travel by car, plane, or train. The standard work week does not exceed 40 hours.

Requirements

At least one year of retail management experience.
Solid knowledge of business and excellent command of English for communicating with management, associates, and customers.
Strong interpersonal skills and demonstrated poise, tact, and diplomacy in sensitive or confidential situations.
Ability to think strategically, plan, and organize effectively.
Professionalism in all situations.
Proficient analytical ability to gather and summarize data for reports, solve administrative problems, and prioritize work.
Results-driven, with critical and creative thinking skills, project and time management skills, analytical ability, and strong organizational skills.
Ability to exercise discretion, maintain confidentiality, and use independent judgment, compassion, and diplomacy.
Ability to plan, organize, multitask, set priorities, and respond proactively to changing demands from multiple sources.
Ability to execute directives with precision and consistency.
Working knowledge of Microsoft Office products.
Willingness to work in multiple stores in the assigned district.
Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment with flexibility.
Reliable transportation.
Willingness to travel by car, plane, or train.

Responsibilities

Oversee the quality and performance of retail store staff.
Ensure compliance with company policies and procedures.
Model effective leadership to gain commitment to store goals and training standards.
Assist with recruiting, selecting, training, and developing store personnel.
Assist the Store Manager and provide feedback on annual performance evaluations for store employees.
Assist with expense management and develop strategies to help stores perform within budget.
Help monitor and identify loss or inventory inconsistencies, supporting shrink goals at or below company plan.
Monitor and control operational compliance, safety, and business standards.
Support employee training in suggested selling and merchandising techniques.
Uphold customer service standards and provide customers with a friendly environment and outstanding service.
Assist with accurate and regular merchandise inventory counts.
Perform other duties as assigned.